There's a lot to keep up with when you're running a business: schedules, inventory, conversations with clients, e-mail, to-do items, and much more. CRM-Express Standard is a surprisingly comprehensive program that helps users stay on top of almost all aspects of their business.
The program's interface has a sleek look, with its main features arranged in well-organized tabs. And what a lot of features there are! The program has a flexible, multiview calendar, a built-in e-mail client, a list of news feeds, and a to-do list. Sounds like a great way to stay organized and informed, right? But that's only a small fraction of what CRM-Express is capable of. The program also includes a full-featured inventory and invoicing client, allowing users to add products and then create quotes, orders, and statements, as well as track payments. A journal feature helps users keep track of phone calls and other events of the day. The Home and At a Glance screens are particularly nice; the former provides links to the program's most frequently used features, whereas the latter provides an overview of contacts, sales, invoices, payments, and more. The program's built-in Help file is lengthy and well-organized, with plenty of screenshots. Overall, we found CRM-Express to be surprisingly easy to navigate given its many features; it may take users a little while to get familiar with everything the program does, but it's not at all hard to use. Any time spent learning to use this powerful program will be more than repaid with increased productivity.
CRM-Express Enterprise comes as a zip file. The program installs politely but leaves a folder behind upon removal. We recommend this program to all users.
Editors' note: This is a review of the full version of CRM-Express Standard 2010.6.1. The trial version is limited to 30 days.