Case management clunker | Download Product Review - CNET Download.com

Case management clunker

Don't rely on this poorly designed program to manage your practice.

PsychReport is a clinical case management tool for professionals in the field of psychology. Although the program seems to have a lot of useful features, it's ultimately undermined by its clunky interface.

We were turned off by the program almost immediately when we opened it and the creepy Microsoft Sam text-to-speech voice announced "PsychReport." From there, it only got worse; the program announces the name of each module as it's opened, and there doesn't seem to be any way to turn this annoying and pointless feature off. The main menu is a mix of icons and tiny text-only options, and the latter are so small that it's extremely difficult to click on the correct one. The program's features seem useful; there are ways to track patients, keep progress notes, manage groups, and more. The interface handles some of these options better than others, but overall, we can't say we were particularly impressed with anything about PsychReport. We do give the program credit for its detailed online Help file, which includes plenty of screenshots. But overall, we felt that the program was poorly designed, and what it supplies in psychology-specific features does not make up for its lack of basic usability. We feel certain that there are other programs with similar features that are better designed.

PsychReport is free to try, but the trial version does not allow users to print. The program installs a desktop icon without asking but uninstalls cleanly. We do not recommend this program.

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