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March 19, 2008 12:26 PM PDT

Spyware Horror Story: Antispyware bog-down

by Jessica Dolcourt
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Spyware Horror Story

Published by Jack; Brisbane, Australia

I run Windows 2000 Professional and ran Ad-Aware SE with great success. Ad-Aware stopped updating this year, so had to then get Ad-Aware 2007. This did not work. It kept seizing up while scanning, so I got rid of it and then downloaded McAfee VirusScan from Download.com. This is when my worries began.

My PC just virtually seized up. Every task took 10 times longer to do. If I wanted to open a window or go onto the Internet, I had to click on the icon and go away for 5 minutes before it would come up. It was sooo frustrating. If I had maybe three programs running, then the machine would tell me that there wasn't enough memory and it would have to expand it. I checked the Task Manager and saw that the program running the most memory was "massrv.exe," which turned out to be McAfee. So, I've had to uninstall it. Even then it didn't want to be removed and it took three goes before it surrendered! Frustration!

Here's what I want to know: Is there any antispyware program around that works with 2KB without seizing up?

Editor's response

2KB, Jack? Two?! I hope you mean MB, for megabytes, because there are very few programs that do anything with fewer than even 20 kilobytes. In fact, in the antivirus category on CNET Download.com, there are precisely seven below 50KB in size.

You'd do better with a 2MB restriction. Zone Alarm Anti-virus and ProcessGuard are both high-rated products sliding in just shy of 2MB, and the new, promising Haute Secure just tops your upper limit at 3.45MB.

But really, this cute little scavenger hunt is beyond the point. Part of responsible PC ownership is investing in enough memory to support strong, smoothly functioning security. Period. Just check out some juicy Spyware Horror back stories to see the consequences.

But I won't leave you in a lurch. CNET Shopper is a great resource for pricing RAM before you buy, and there are certainly a few tricks on Download.com that can help you narrow your search for RAM-conscience apps with elusive Cinderella footprints. Every listings page on Download.com contains a drop-down menu for filtering a search; this includes OS, license (if the app is free or free to try,) and size. The memory requirements are also reproduced in the stats on every product page you open, so there's no excuse for downloading something too gargantuan for your computer to handle and then blaming the app for poor performance.

Using the silze filter on CNET Download.com can save you time finding apps with small footprints.

Jessica Dolcourt reviews the latest and greatest smartphone apps, in addition to a healthy dose of Windows software. E-mail Jessica and follow her on Twitter.
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Add a Comment (Log in or register) (19 Comments)
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by mrsmiley311 March 20, 2008 6:48 AM PDT
I believe what he meant to type was not 2KB but perhaps @KP (for windows 2000 professional)? Just a possibility.
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by kvedder March 22, 2008 6:00 PM PDT
I agree.
by GhostAlph March 20, 2008 8:56 AM PDT
I don't recall anywhere in his question saying anything like: "I downloaded a HUGE program and now my computer won't run it - why?" To me, it sounded more like, "I had a nice small program that did well and now they don't make it anymore and everything else I've tried is too big - any suggestions?"
And, to me, the answer sounded a bit like:
"First off, you're a dolt if you can't tell MB from KB. Suck it up and buy some RAM."

As for MB vs. KB - yeah, I'm sure he meant MB instead of KB - it happens sometimes. But hey, at least it wasn't like on "Who Wants To Be A Millionaire?" and the question was: What does Mb stand for?" and the "correct" answer was "megabytes" when we all know the small b means bits, but hey, who are we to argue?
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by sorbon1 March 22, 2008 10:19 PM PDT
Are you serious? Read the whole thing, and if you have such a negative spin on things you must be real depressed all the time...
by BALTHOR1 March 20, 2008 9:53 AM PDT
Paying for an anti virus program is paying for protection.Virus scanners are not powerful enough to do the job.They seem half hearted and do not treat the problem of virus seriously enough.But know this that every virus scanner program ever written was proven to remove all virus from a computer.I use the Panda Beta.Erase the drive and re install the OS,drivers then software,maybe use a backup/restore program is the best solution.
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by sword1982 March 20, 2008 10:05 AM PDT
hello,
i think that the question was about programs that consume around 2 mb of ram not how many megabytes the programs needs to install. Of course most of the times how many mb of ram a program uses is proportional to its actual installation mb but there are situation like AVG were a "big" program uses minimal recourses. If this is what the question is, i would recommend AVG as anti virus and Arovax Shield or Comodo Bioclean in combination with Spyblaster. All the previous are free. Any of the 3 combination shouldnt take more than 5 or 6 mb of ram all together. (if i am not mistaken). i use the paid version of SuperAntispyware which uses 376k right now on my computer alongside spywareblaster which uses no ram at all.
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by urr_quasdim March 20, 2008 12:26 PM PDT
After evaluating many promising antivirus software (incl. Zone Alarm and AVG) I found the free software "Avast!" to be the best of the bunch. It works well, updates its virus database every day and its CPU toll is quite minimal.
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by Relayer56 March 20, 2008 3:53 PM PDT
Rejoice, Jack!!

Ad-Aware SE was just updated yesterday!
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by speedwaypc March 20, 2008 4:33 PM PDT
I've said it before and I'll say it again. Antivirus & Antispyware software is a scam. The only guaranteed way to be "safe" is to be careful, despite what scare tactics are used to sell this software, you probably stand more of a chance of having your house broken into and having your computer or laptop stolen, then getting a virus all by itself without someone being extremely careless on the internet.

It's funny how people are like <insert product> Antivirus is great and works so well! It's not because the program is so good, but because you've been careful and avoided problems.
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by speedwaypc March 20, 2008 4:35 PM PDT
Security software is a scam, it's all in how you use your computer. You stand more of a chance of getting your computer stolen than getting a virus all by itself wihout being careless.
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by cubicleslave1 March 20, 2008 9:36 PM PDT
I agree, anti-virus and virus-scanning software is a scam. They can only detect mal-ware that has built up enough public presence to be noticed, and to be included in the virus definition files. If you are one of the lucky "early victims", you're S.O.L. I do not use antivirus or virus scanning software, and I've been virus-free ever since I got my first version of Windows NT. What I do is, I never run with an account that has administrative privilege. I only get into an admin account when I need to install something, and then, I make doubly sure that it came from a trusted source before I install. In doing this, I deny any potential virus the system privileges to write into the registry. And no registry-writing means viruses can't install themselves. I might get some popups, but clearing my cache and my cookies always takes care of that. This may sound like a bullet-proof plan, but I have, on several occasions, suspected I might have a virus. In those cases, I just use the handy system restore feature that is included with windows XP. I restore my system back about a week, and that undoes any virus installs that might have taken place. This is much, much more effective at removing unwanted programs than any ad-remover could be. In fact, this technique is 100% guaranteed to work, unlike the commercial ad removal progs!
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by Yarse March 22, 2008 8:26 AM PDT
Try PC-Cillian from TrendMicro I've been using it fo rover 5 years now and never had an issue with installing, updating or viruses getting through. I use to use McAfee now it's only on the laptop that it came with everything else I use PC-Cillian. I will NEVER put Norton anything on one of my systems EVER again. Before Pc-Cillian I tired norton at different times years apart and it is the worst hog out there and causes same issues as you've had and that's on multiple systems and OS.
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by Nummers_Dad March 22, 2008 12:26 PM PDT
The letter was quite confusing, first he says he running an anti spyware app that no longer updates, then he replaces it with an antivirus app, then he asks again later if there are any anti spyware apps that use less than 2k ram... well i have an old laptop machine, 300mhz with 128meg ram myself and it is maxed out, so i understand your frustrations at all these new powerhouse applications... Most of them will not run under win2k, which uses alot less ram to begin with than xp... what I have done for spyware is i run the free spywareblaster which uses no ram, and i run the free spybot s&d which has a browser helper and the tea timer app for watching spyware, then i run free avg for the antivirus... this works for me there are other apps that are free which scan only, you can download these scanners if you feel your programs are not working for you... Norton Security Scanner is a program that you can download and use for a free scanner, also there is avg antispyware which will guard your system till the trial runs out, then you can use as a scanner for free... Other than that I agree with the other guy that stated to not log into your machine with the administrator account, and just create a standard user account for yourself... Hope this helps you... :)
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by Nummers_Dad March 22, 2008 12:32 PM PDT
The letter was quite confusing, first he says he running an anti spyware app that no longer updates, then he replaces it with an antivirus app, then he asks again later if there are any anti spyware apps that use less than 2k ram... well i have an old laptop machine, 300mhz with 128meg ram myself and it is maxed out, so i understand your frustrations at all these new powerhouse applications... Most of them will not run under win2k, which uses alot less ram to begin with than xp... what I have done for spyware is i run the free spywareblaster which uses no ram, and i run the free spybot s&d which has a browser helper and the tea timer app for watching spyware, then i run free avg for the antivirus... this works for me there are other apps that are free which scan only, you can download these scanners if you feel your programs are not working for you... Norton Security Scanner is a program that you can download and use for a free scanner, also there is avg antispyware which will guard your system till the trial runs out, then you can use as a scanner for free... Other than that I agree with the other guy that stated to not log into your machine with the administrator account, and just create a standard user account for yourself... Also PC Tools Threatfire is a wonderful app.... Hope this helps you... :)
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by kvedder March 22, 2008 5:59 PM PDT
I believe he meant to find an application that works with windows 2000. He specifically mentions the OS by name in the first sentence. The 2KB the he mentions was actually supposed to be 2K as in 2000 as in Windows 2000. If you had any brain at all, I would think that you would see this.
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by tlee887 March 26, 2008 7:08 PM PDT
Is that what you consider a helpful comment? Don't be such a rude jerk.
by 007andrew March 25, 2008 4:52 AM PDT
My old laptop is a Win2k Pro with 256mb ram. It will run the Comodo suites well without any real slow down at all, Comodo suites are Free. However, use Comodo firewall 2.4, Comodo AV (Auto Updates) and BO Clean(Anti Malware, auto updates). BO Clean will slow your surfing slighlty but not an issue in my opinion. You could use Spyware Blaster for real time protection but you will have to update manually. You could also download AVG anti spyware, it is not real time but has a very good scanner(again you will have to update manually).
If your PC is that slow I would suggest you run the AV and Spyware scanners just in case you have picked up something. Install Code Stuff Starter. Have a look at the start ups you might find something that is causing high Memory use, disable it if it is not a valid program etc..
I run McAfee AV on my works XP laptop and it consumes alot of memory! (not my choice!)
I hope this is of help.
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by mesila March 31, 2008 4:41 AM PDT
The downside to running in usermode instead of as an admin is it seems I keep running again and again into various things I have to be in admin mode to change. That requires login/logout which is virtually like rebooting every time you run into one of these situations. I know that I ought to do it anyway, but it's just annoying, and time-consuming. But considering my computer habits (involving a lot of P2Ping) it really doesn't make a lot of sense to be lazy...
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by chingyflingy May 30, 2008 12:01 AM PDT
everything goes well.
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