• On The Insider: Bruno Film Edited Due to Jackson's Death
March 12, 2008 2:15 PM PDT

What's choking your computer?

by Jessica Dolcourt

Do you have a Spyware Horror Story to share? Click here.

Editor's note: The topic of this Spyware Horror Story submission isn't among the usual culprits of computer stop-ups, but it was too amusing a story to pass up.

Published by Penny; Fallon, Nevada

My computer was running slower and slower, but it said I still had 75 percent hard drive space. I should have been suspicious when I started digging the ultra-fine undercoat hairs of our long-haired dog out of the keyboard as a way to fix my having to pound on it to get a response! I gave up, sent the computer in, and waited for the tech to call back: "Your computer was full of your hair, dog hair, and dust bunnies."

I had to laugh, and asked if mine was the worst he'd seen. He said no, so I asked what the weirdest stuff was he'd ever had to clean out. His reply? Dried Coke and Gummy Bears.

Editor's response

Before becoming a computer zombie, I was a bookworm. "Stop feeding the library books!" my mother would yell while I craned over the crumbly toast slice or bowl of macaroni I had wedged between me and my read. Books, homework, or keyboards, Mom had a good point. Too bad Penny didn't have my mom around to lend sober household sense. (You see, Mom? I listened!)

It turns out quite a lot of you have experienced a malware scare that had its root in monstrously destructive (but harmless-looking) dust bunnies. Or worse, cigarettes or roaches (see comment #5). The key is to stay aware of your surroundings and regularly douse your keyboard with pressurized streams of compressed air--or bug spray. Keep a screwdriver handy to rid yourself of hardware maintenance excuses, and monitor your energy consumption with a program like the free Local Cooling, to help keep internal processes cool and calm.

And when you can, brush the shaggy coat on your long-haired cat/rabbit/dog outside, not in the computer room.

Do you have a spyware horror story to share? Click here.

Recent posts from The Download Blog
Create photo presentations and race 4x4s off road: iPhone apps of the week
Chrome OS for the clueless: What it means for real people
Manage multiple Twitter accounts with your iPhone
Silverlight 3 debuts ahead of Friday's launch
Selected Search speeds up on-page searching
Android ringtone swap: First Look video
Archive your e-mail from almost any account
An epitaph for the Web standard, XHTML 2
Add a Comment (Log in or register) (22 Comments)
  • prev
  • 1
  • next
by jxballard March 13, 2008 12:46 AM PDT
The hair will do it every time!

Also look out for other malicious critters like adware, and make sure you have a good adware remover if you want to see some serious performance increases.

I highly recommend you get a trustworthy anti-spyware software package as well, if you want to keep your identity safe. Spyware is an insidious threat. It'll watch what you read and what you do - and worst of all, it's almost impossible to remove without damaging your computer!

As we all know viruses can destroy a good pc gaming system. So be sure to check your anti-virus software for updates frequently.
Reply to this comment
by brewster1 March 13, 2008 11:33 AM PDT
yeah, and you are in no way affiliated with the suggested software...right.
by fshana March 13, 2008 5:10 AM PDT
I stay aware of exactly what's going on in my PC by using www.processlibrary.com's ProcessScanner (http://www.processlibrary.com/processscan/). It's a free download that scans your computer and tells you what's running, what is does, what it's associated with and if it's dangerous.

Cheers
Freddie
Reply to this comment
by speedwaypc March 13, 2008 12:53 PM PDT
I am sick and tired of constantly hearing that the answer to every "security" problem is to have antivirus and antispyware software. Has anyone not yet figured out that these programs are resource hogging harassment filled scams? I do not, or will not ever run any sort of anti-virus or anti-spyware software on my computer. The answer is BEING CAREFUL just like real life. Nothing comes just by itself, you have to be careless to allow any sort of these problems in.

If there was any money for the "security" software companies to make educating people on how to be careful online, then that's what you'd hear about. It's much easier for them to sell some magic software in a yellow box and hope that people continue to be careless on the Internet.

The other thing that bothers me the most about "security" products, is that they insist on doing daily/weekly virus scans.What in the world is the purpose of this? Aren't these programs supposed to be always running and catching anything as it comes in? Are they saying "Well, maybe there's something we might have missed the first time"? No, they are doing it to justify their existence and subscription cost, because if home based "security" software worked like corporate based ones did, people would be outraged that they were paying yearly fees for nothing.


I am a fulltime computer technician.I tell this story to all of my customers, and convice them of the truth. The only people who seem to stress and enjoy antivirus & "security" software, are those with a financial interest in its success (the companies themself, big box stores, and magazines/websites who profit from their advertising). I do usually load on AVG Free for people, just so they have something because of the beliefs that you are supposed to, which is good because it doesnt confuse or harass people, or slow down their computers like Norton, Mcafee, and others do.

The best tool I have found and do load on for everyone isMcAfee SiteAdvisor (www.siteadvisor.com). I don't know why this program isnt stressed or advertised more, probably because it could cannibalize their antivirus sales if people are helped educated in how to avoid problems on their own and without the help of bloated, awful, confusing, harassing, and computer slowing "security" software.

Thanks a lot,
Louis
www.computerspeedway.com
Reply to this comment
by ferretboy88 March 13, 2008 4:15 PM PDT
Not using anti virus software is silly. Always use antivirus and a firewall. Or just switch to linux.
by speedwaypc March 13, 2008 4:47 PM PDT
why is it silly? Slowing down your computer for no reason is silly? Ok so assume worst case scenario that somehow a "virus" is contracted and then renders your computer unusable. Ok big deal, you reinstall windows and start your computer over from scratch, which is never a bad thing to do anyway. Almost all computers sold in the past few years make this very easy to do via recovery partiions. Just make sure the first thing you do after is remove the free trial of Norton Internet Security.
by Spartan_458 March 13, 2008 7:11 PM PDT
Just being careful doesn't cut it. Granted, it can lessen the risk, but it's still there. And who says you need a crappy subscription based program? Just use something like AVG or avast! for anti-virus and Ad-Aware or Spybot for malware. Free, easy to use, and they do not hog resources. Simple as that.
by alice_b0wie March 14, 2008 12:36 PM PDT
make sure you tell everyone where you work so can avoid that place like the plague
by kschramm March 13, 2008 7:36 PM PDT
Amen speedwaypc. All those security products you mentioned are a scam. I run my pc 24/7 for well over 7 years. I have yet to have a problem. Just be cautious in your browsing and email and you will be fine.
Reply to this comment
by jxballard March 13, 2008 10:35 PM PDT
The adware removers, anti-spyware, and anti-virus software on the market today have become somewhat resource intensive; however, you can find decent packages that are inexpensive and don't drag your computer's performance down. You have to look for the right software and check out reviews to find out what is good and what is bad.

I'm an A+, Network+, Microsoft Certified Pro that has over 10 years experience in the IT field, and I have never worked at a corporation that didn't have security on their desktops in the form of adware removers, anti-virus, and anti-spyware. These bugs can wreak havoc on a corporate network, and can easily do the same on your home computer if not kept in check.

If you have children or someone working on your computer that is not the most Internet savvy, then I suggest you look into some security for your computer.
Reply to this comment
by kra19784 March 14, 2008 7:08 AM PDT
<speedwaypc>:
Although "Being careful" is one of the best traits for computer security, it is often not enough. For instance, although you may only go to web site that you trust or open attachments from people you know, standard HTML tags such as meta redirects can easily and quickly send you to an infiltrated site. Also, even a site advisor doesn't know every web site.

I agree with you that everyone should know about computers and how to use them. However, the fact is, that this will never happen. People are usually too busy to learn about them. Most people use computers for gaming, checking email, casual surfing, design, etc. They know what to do and how to do it, they don't need to know anything more for their job. So, in a utopian society, everyone would know the dangers associated with computers and how to deal with them, but our society is far from utopian.


As far as security software, I agree with you that many pieces of security software slow down your computer. If you can't find a piece of software that doesn't slow down your computer, switch to mac/solaris/linux/bsd. Otherwise, I would urge people to look into products carefully, not buy the big-name ones. My favorite is ESET Nod-32 AV, which is very moderately priced, is the highest rated AV on the market, and has no system drag on any machine i've tested it on. And it provides anti-virus and anti-spyware protection. For free products, I recommend Avast! AV free and threatfire. Avast has received numerous awards, including the latest Advanced + award from AV comparatives. Threatfire is just a really good heuristic analysis program.

Overall, it all comes down to your own preference. Many people, even those who are knowledgeable about computers, run some sort of security software as a backup plan. If you have good, fast program, your life will just be that much easier.
-----
And on the article, clean out your computers. Compressed air is cheap and can work wonders.


-Alex Kramer
Reply to this comment
by AnotherEngineer March 14, 2008 8:12 AM PDT
I have been using OneCare for three computers for a while now and I feel it does a pretty good job without bogging things down. I also shut it down once a month to once a quarter and run AVG's rootkit, anti spyware and anti virus software. They invariably find some stuff that OneCare missed. Unfortunately, AVG and OneCare do not play well together so I then uninstall the AVG stuff and continue to use OneCare until the next cleaning.
Reply to this comment
by strongwinds March 14, 2008 10:58 AM PDT
YOU definitely NEED anti-spyware products, and anti-virus. in response to speedwaypc argument I have tried iut Mcafee stie advisor, and it works ok. but thats it. I typed (on my search bar) windows crack key. and some of the sites listed on the results were SAFE!! green circle.
so know that you should have anti-spyware, and anti-virus software. It never hurts. and although it is true that most software you can buy in the store is junk, doesn't mean that all protection software is. (and I've actually seen bsetbuy selling Spyware doctor, and thats a really good program, although it does slow down the PC)
so for a reacap. get ant-virus, and anti-spyware programs. I can't tell you how many PC's I've worked on that the Users has said, well I didn't go anywhere bad and I rarely use the PC and I just used common sense. (that PC had 100's of trojans) People don't seem to understand that these people who make malicious programs do it for a living. unfourtanely, using JUST common sense isn't enough.
Reply to this comment
by alice_b0wie March 14, 2008 12:47 PM PDT
half of what mcafee says is safe, ISN'T! back to the story, my letter "E" on the keyboard never worked very good for a while and i found out i use that letter a lot. and having 3 paragraph's typed out then looking up and seeing there's no E's got annoying. i tried the sticky key thing, it didn't work, compressed air and turning my keyboard upside down worked and reminded me of when i cleaned my toaster out the last time. so i worked on popping the key off, and i found it. a piece of kfc's extra crispy chicken skin tucked up under the key. at least thats what it looked like and i'll always say thats what it was, in case it wasn't.
Reply to this comment
by aureolin March 15, 2008 3:13 PM PDT
To SpeedwayPC - here's why you need anti-virus on your machine. "Being careful" is a fantastic idea, but it can't guard you against something like this:

http://www.news.com/8301-10784_3-9894181-7.html?tag=cd.blog
Reply to this comment
by speedwaypc March 16, 2008 9:16 AM PDT
Actually that seems like more of a reason to avoid and not trust the "security" software vendors. Like any business, their single goal is to maximize profitability, they really don't care about you or your "security".
by jxballard March 16, 2008 1:39 PM PDT
You should also look into utilities to keep your Windows registry in good working order. Some really good registry utility reviews can be found if you look around on the web. I suggest looking for these types of sites before you download anything, so you know what your getting. You can also check out blogs such as Registry Medic for useful and informative information written by real people not just advertisers.
Reply to this comment
by make_or_break March 16, 2008 9:36 PM PDT
'Being careful' is not enough, not with constant web hacks that can make even supposedly secure and safe site a delivery point for malware infection. Trend Micro's own hacked site is ample proof of that, as aureolin amply provides documentation for. Over 200,000 web pages were infected in the attack that nabbed Trend Micro's site, and at least another 100,000 pages were infected in a second similar attack that followed.

It's easy enough to weed out porn, hacker, download, rogue gaming, etc. sites that are obvious points where infections can take place. But how does the average surfer, despite all care and precautions, know when his or her own bank or e-tailing web pages are actually safe to visit? As intrusive malware-fighting apps can be, it's still safer than relying on only common sense and gut-feel caution, particularly when neither technique is able to predict the actual security and safety of presumably "safe" web sites, or the ever-evolving abilities of hackers to infiltrate and corrupt.
Reply to this comment
by db2815 March 21, 2008 6:46 PM PDT
Hello, thank you for the tip, I have found on ebay 3 computers with the e problem. I now feel better about bidding, because I may not need a techican to repair it. thanks again
Reply to this comment
by shasirathika March 23, 2008 5:24 AM PDT
hi
Reply to this comment
by gamechaser002 April 25, 2008 6:23 PM PDT
ah...what we have here people is a case of the proverbial "bug"

you find a roach in your computer, it's bugged
Reply to this comment
by FloridaSwamp June 1, 2008 6:28 PM PDT
I have a friend who thought like SpeedwayPC. He did the occasional online shopping. And one day back in January he started noticing money missing from his checking account. His bank said that the transactions were coming from eastern europe. His wife convinced him to consider the fact that he might have been hacked. So instead of downloading some antispyware/antivirus programs from here he wanted to prove his wife wrong by going to a computer store so they could tell her that his computer was clean. It turns out that after the folks at the computer store scanned his PC with several programs over 2,000 trojans and numerous other viruses and malware were found. It was so infected that the store had no choice but to wipe his hard drive clean and then reinstalled windows. He now uses Kaspersky Internet Security Suite and scans nightly with that and A squared free,
Reply to this comment
(22 Comments)
  • prev
  • 1
  • next

Search Download Blog posts

About The Download Blog

Download.com editors cover the world of downloadable software and beyond.

Add this feed to your online news reader

The Download Blog topics