Mac users: VersionTracker Pro 4.5 is here!
(Credit:
CNET Networks)
I mentioned some weeks ago that our friends from TechTracker are now part of the CNET family. Along with the addition of all their great sites like VersionTracker, MacFixit, and iPhoneAtlas, joining forces means we get to use and develop VersionTracker Pro, the software that keeps your computer's software up to date.
I'm excited to announce VersionTracker Pro 4.5 has recently received a major upgrade. Free to all current subscribers, VersionTracker Pro 4.5 is 100 percent Leopard-ready, automatically installs program updates (even the pesky drag-and-drop varieties), and new users will be able to perform a free scan of their software to search for potential updates. Think of it this way: once you have VersionTracker Pro running on your Mac, you will know immediately when any of your installed programs or drivers need an update without having to do any work!
(Credit:
CNET Networks)
As an added incentive, having VersionTracker Pro enables you to know when your favorite Mac tools and mission-critical software become Leopard compatible. So if you were waiting to upgrade to Leopard because of compatibility issues with certain programs, VersionTracker Pro will let you know when your top programs hit that important milestone.
Jason Parker writes software reviews and features for Windows, Mac, and iPhone. If he learned to dance, it would make him a fabled "quadruple threat," but we can't get him to do it. 
Showing 5 of 69 reviews
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VersionTracker Pro
This FAKE garbage does not have a right to appear on Download.com
by: Vanillaman on 20-Oct-2007 07:43:54 AM
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This FAKE garbage does not have a right to appear on Download.com
by: Vanillaman on 20-Oct-2007 07:43:54 AM
Pros: None
Cons: False and dangerous
Was this review helpful? Yes | No (8 of 10 users said yes)
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VersionTracker Pro
Free scan but now what?
by: ebethw85 on 29-Oct-2007 02:04:40 PM
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Free scan but now what?
by: ebethw85 on 29-Oct-2007 02:04:40 PM
Cons: It does scan your computer for free, but doesn't tell you what you
have to update on it after it's done! Even if it is a paid product, it
should at least let you see what you need/should update on your computer so
you'd know if it's worth the $30.
Was this review helpful? Yes | No (4 of 4 users said yes)
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VersionTracker Pro
SCAM !!!!!!!
by: john3347 on 03-Nov-2007 10:22:17 AM
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SCAM !!!!!!!
by: john3347 on 03-Nov-2007 10:22:17 AM
Pros: Nothing
Cons: I am extremely disappointed that C-net would even accept advertising
money from a bottom feeder scum company like this. It kinda makes one wonder
how much more of C-net's recommendations are more dollar motivated than
genuine.
Was this review helpful? Yes | No (3 of 3 users said yes)
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VersionTracker Pro
RUN AWAY AS FAST AS YOU CAN FROM THIS
by: IE7Hate on 27-Oct-2007 03:37:27 PM
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RUN AWAY AS FAST AS YOU CAN FROM THIS
by: IE7Hate on 27-Oct-2007 03:37:27 PM
Pros: I was lucky I had a problem in the purchace screen.
Cons: This is so dissapointing that Cnet would put out a program like this
that is worthless. I now have problems trusting their reviews if they think
this junk is a "good buy". WRONG!!!! How sad....
Was this review helpful? Yes | No (7 of 8 users said yes)
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VersionTracker Pro
Download.com used to offer a completely FREE version of this...
by: RoninDH on 26-Oct-2007 08:49:38 PM
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Download.com used to offer a completely FREE version of this...
by: RoninDH on 26-Oct-2007 08:49:38 PM
Pros: Not a thing. I remember when Download.com used to offer a completely
FREE version of this... And it had direct links to actually update what you
needed, no clickthrough ad banner counter cookie *****. What ever happened
to that version?? While I'm all for software developers making money,
screwing people over with false software isn't cool.
Cons: This is utter crapola. It finds items that are NOT out of date, it
suggests updating items that are already up to date, suggest things you
don't need, or it just skips the ones that are out of date and doesn't even
let you know about them. Pathetic. Don't waste your time downloading this
piece of trash...
Was this review helpful? Yes | No (8 of 8 users said yes)
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Showing 5 of 69
What would you do in my position! Clearly even if your product is brilliant,
the people responsible for its presentation, sales and PR on the net have
failed miserably in conveying the "truth"! And some customers must have been
lying!
I am still open to be convinced and look forward to your reply, because you
sounded very genuine and helpful. However, I also worry that with such a
reaction from so many people, even if your product is perfect, you may not
be there very long to service it?
So I would also like to know what your company is doing right now to correct
what clearly is a potentially terminal problem.
Personally, best wishes and hope to hear from you,
Barry
----- Original Message -----
From: "TechTracker Support" <infott@techtracker.com>
To: <basasd@ntlworld.com>
Sent: Friday, November 16, 2007 5:52 PM
Subject: RE: TechTracker Contact Request - VersionTracker Pro (Windows)
Hello Barry,
We apologize for the delay in response, and appreciate your patience. Our
email load is a bit higher than normal right now. You can reach us by phone
at 503-227-2571 (our local Portland number), or 1-800-823-9756. Our
physical address is:
55 SW Yamhill Street, 3rd Floor
Portland, OR 97204
The purchase error you encountered probably had something to do with the
browser you were using and/or its particular settings. Do you recall the
exact error message you received? What browser and which version were you
using? Did you have any cookie or pop-up blockers enabled? If you continue
to have trouble with the online purchase page, you can always provide your
credit card information by phone, or use PayPal.
I have gone ahead and set up your account for a fully functional, free
one-week trial. Go ahead and download the software here:
http://www.download.com/VersionTracker-Pro-for-Windows/3000-2094_4-10747866.html?tag=lst-0-1
Then, click the "Register" button and enter your account's email address and
password. (It would not accept your info before because you need a paid Pro
account - or, in this case, a trial Pro account - in order to register.) If
you decide you want to purchase a year-long subscription, you should be able
to do so by logging onto www.versiontracker.com and clicking the red "Renew"
links. If you decide you don't want the subscription, you don't have to do
anything; your trial will expire on November 24.
Please let us know if we can be of any further assistance.
Regards,
Jen
CNET TechTracker Support
-----Original Message-----
From: basasd@ntlworld.com [mailto:basasd@ntlworld.com]
Sent: Friday, November 16, 2007 8:23 AM
To: TechTracker Support
Subject: TechTracker Contact Request - VersionTracker Pro (Windows)
userName: Draycott
billState: null
Email: basasd@ntlworld.com
Products: VersionTracker Pro (Windows)
Issue: Other
Feedback: I like the idea of your product, but so far trying to try it out
and trying to purchase it have met with frustration and at least one
unanswered email after two days.
If you don\'t want some people to think this is a scam, please clarify and
help me to resolve the following;
1) Why has my email not been replied to?
2) I cannot find anyway of contacting you by phone, or your address, please
provide me with both.
3) Why was my Visa Electron refused,(although I have plenty of funds to meet
and no one else has turned it down subsequently) and how do I pay? Can a
friend use the ordinary Visa card on my behalf?
When I then saw on your contact site that you could try the full version out
first, the instructions to do that just do not let me. Nor will it accept my
password to get registered. It feels like you just want my money and that
after that there\'ll be no real human contact backup and maybe not a real
service, from my experience so far!
Please tell me I am wrong and re instate my confidence in you, with how to
test out the full version, first now!, and then how to pay. You must be
losing an awful lot of \"dumb\" potential ccustomers like me!
If I don\'t receive a prompt response from you, I will know you are either a
con or hopelessly inefficient and I\'ll have saved my money.
I would far prefer you to be genuine and to enable me to keep my drivers etc
up to date, reliably, automatically and with human back up for any problems.
Thank you.
Barry Draycott
Hello Barry,
Thank you for your email.
Are you having trouble purchasing VersionTracker Pro?
About the reviews.
People only comment to complain, a large portion of our users operate without a problem. That's not to say our product doesn't have it's flaws, but seriously, the last time I personally read a good review of a product on the internet, it was on a illegal music and movie download site.
Ironically, a lot of people complaining are complaining about our free service we do offer.
How does that grab ya? It's hard when I have to support people complaining about a free service.
You always have to consider the source of complaints. Complainers, they always complain :)
When it works though you won't hear a peep from them about how awesome it is.
Unfortunately a lot of people are just like this, probably part of the world's problems right now.
We don't delete them because it's just not good "netiquette". We believe so strongly in our product we don't mind being bashed by trolls.
This isn't to say VersionTracker Pro will function flawlessly for you Barry, but we have a 30 day no questions asked refund.
How can anyone complain about a service that's free and if you subscribe to a Pro subscription you have 30 days to test it out with a no questions asked money back guarantee?
As I said, consider the source, those people are just bitter, whiney complainers. :)
Please let us know if you require further assistance.
Regards,
Daniel
CNET TechTracker Support
-----Original Message-----
From: Barry D [mailto:basasd@ntlworld.com]
Sent: Saturday, November 17, 2007 3:43 AM
To: TechTracker Support
Subject: Re: TechTracker Contact Request - VersionTracker Pro (Windows)
- by Tran Nhut Ngan November 21, 2007 2:35 AM PST
- thank you
- Like this Reply to this comment
-
(3 Comments)