September 26, 2007 4:00 AM PDT

Folder Lock's interface should be locked up

by Seth Rosenblatt
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Folder Lock's main user interface.

(Credit: CNET Networks, Inc.)

Folder Lock does a lot of things right, but its interface makes me want to rip out my eyes. It's great for 1998, but nearly 10 years on you'd think that since we'd all gotten away from animated icons on Web pages, that the goofy UIs publishers try to foist on us would be gone, too.

But you'd be wrong.

Folder Lock is a great example of this because it's a great program otherwise. It has two main functions: to password protect your files and to encrypt them. It does those functions better than well. Encryption uses the 256-bit Blowfish algorithm, and both it and the password protection can be accessed either from the context menu or by dragging-and-dropping into the Folder Lock secure folder.

There's a veritable treasure trove of advanced functionality as well. You can set files to be shredded; force the computer to shut down after failed password entry attempts; erase document history, the clipboard, and more; and enter into Stealth mode, which hides the app's presence on your computer. All of them contribute to an excellent way for those with administrator access to prevent sensitive files from being seen by the wrong eyes.

Unfortunately, the Folder Lock interface itself goes in for cute when clean would be much more effective. The base skin is a shade of bluish purple somewhere between a three-day-old bruise and a crayon, but that's the least of the problems. The app is shaped--yes, shaped, because a simple rectangle wouldn't do--like a kid's action-figure package. In front of the backing board there's an octagon, topped by a circle. Within that circle are four orange circles.

Folder Lock's Advanced Settings menu isn't easy to get to and still requires more clicking to see your choices.

(Credit: CNET Networks, Inc.)

One of them is for options, one is a button to lock the secure folder, one is a button for help, and the last has a key sticking out of it. Click the key to watch it turn and "open" the secure folder. Cute, yes. But hardly necessary.

The worst of it is the location of the options panel. You can access it via the Options button in the middle of the control panel or a tab on the side. The panel then slides out, revealing three more Option buttons. Click Advanced Options to reveal the Settings panel, where there's no indication that clicking on a setting name, such as "Hacker Attempts," does anything. In fact, to get to the advanced settings, you must click on one of the settings names.

The frustrating thing is that with all Folder Lock's features, some of which are very useful, there needs to be an uncluttered interface. What the publishers have created, instead of amusement, is a great way to slow down getting the program to do what you want it to, and that just builds frustration. Sure, it's only a couple seconds of frustration, but who has that kind of time to waste?

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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use deVault instead
by EKInc September 27, 2007 6:03 AM PDT
Folder lock does not solve the main issue of organizing and maintaining files and all revisions you need to keep in one place. deVault does it all. Take a look for yourself at www.ekwintools.com
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by texas rose May 3, 2008 6:47 AM PDT
Folder Lock does not prevent someone from locating something on your computer if they have an idea of what to look for. I have used this program, locked/encrypted folders when closing the program, yet I can still go back and locate a folder (AND OPEN IT) that is within the folder lock program. They are aware of this and tell me to hang on until August 2008 for their NEW, UPDATED TOTALLY SECURE program.......gee, hope I don't die before then!
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by papagrey July 8, 2008 9:36 PM PDT
Don't feel like the Lone Ranger I have a Scrambled folder with pertinent information that I have not been able to open or to read. I have to continue to work Folder Lock support eventually I will be able to salvage my info.
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by Gatorjw August 3, 2008 7:35 AM PDT
I downloaded the TRIAL version of Folder Lock and really liked what the software provided. I purchased the FULL version, and installed this software. The software overwrote all of my files and now the files are gone. I can no longer access the files and I have contacted the company 4 times by email since there are no physical phone numbers to call. NO RESPONSE.
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by 2keys January 22, 2009 10:58 AM PST
I don't understand the problems from the other posts. I had the version 5 with only one problem, a conflict with Perfect Disk 8. When Folder Lock 6 came out, Only problem I had was the securing of files on a USB flash drive. Their latest version, 6.1.0, has resolved that problem. I've had good luck with their tech support each time I emailed them. The program does what I need it to do.
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by GeorgeSmith2 May 22, 2009 1:06 PM PDT
I´m trying the Folder Lock program and I had some problems , but the excelent support that I received from their support Team help me to solve it. specially the support that I receive from Michelle she help me through MSM and both solve the problem. I want yo congratule the Folder Lock Team for their Excelente Support.
George Smith
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