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July 2, 2007 4:35 PM PDT

Work over the Web

by Seth Rosenblatt
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(Credit: CNET Networks)

If you're like me, you've got what feels like 60 bazillion things going on at the same time. Trying to sync text documents, digital photos, and bookmarked Web pages (as well as applications and their settings) for when I travel or work from home can be like catching water with a sieve.

Thankfully, there's a wide range of remote access programs out there. Some are free, most cost money, and choosing the right one can be a bit of a pain, so we're going to bring the world of remote access a bit closer to home, just in time for the season. Today we're looking at LogMeIn, GoToMyPC and Radmin.

LogMeIn makes a serious bid with its offer of free use for multiple remote PCs. The program has a seamless interface with the remote computer that, unlike its competitors, runs in your Web browser. With Firefox, it requests to install a plug-in and then opens the emulator in a new window.

LogMeIn offers free use for one PC.

(Credit: CNET Networks)

The control window gives you some standard options such as Ctrl-Alt-Del, which kills the connection, the option to log in as a different user while maintaining the connection, and changing the view and connection settings to suit your remote link. The 256-bit SSL encryption and dual passwords--one for the program and one for the remote PC's log in--are welcome and important protections.

There are three issues with LogMeIn that might give you pause. Tab junkies--like myself--beware: with 30 or 40 tabs opened, LogMeIn will take out your clock speed at the knees. The online interface for changing Preferences and other functions was a bit redundant and could have been better designed. The last hang-up is that file transferring is allowed only for paying customers. Still, a little creative thinking can get you around that problem.

The payment plans are fairly reasonable, if paying for software is something you don't mind. Free to use for one remote PC, with reasonable monthly plans if you need more--five computers for $20 per month or $200 per year--make the paid features worth considering.

Thanks to a strong advertising campaign, GoToMyPC is one of the most popular remote access apps around. With an automatic install and quick registration process, crossplatform functionality, handheld device and multiple monitor support, and AES 128-bit encryption, GoToMyPC offers a free 30-day trial to reel you in.

GoToMyPC's remote interface.

(Credit: CNET Networks)

After that, you're looking at $20 per month for one PC, or $30 for two, with each additional an extra $15 per month and 25 percent discounts for yearly subscriptions. That's not cheap.

The app itself works well. We were able to control our home computer from the office and vice versa with no problems. You connect by going to the GoToMyPC Web site and logging in. A window then opens, bordered in Medusa-esque green, which emulates the screen of the remote PC. Programs on the remote all open within the green border, with some extra remote functions included in the border itself. You can restart the remote computer (and lose the connection), send and sync files, print, and adjust the remote window size, among other tasks. The biggest difference between LogMeIn and GoToMyPC seems to be the pricing plan.

Radmin offers a software-based solution to the remote access question. After downloading and installing the software package on both machines you'll be using, and creating a username and password, you run Radmin Server on the remote machine and note down the IP address. On your guest machine, you run Radmin Viewer, enter in the server's IP along with your nickname and password, and you're good to go.

Radmin's remote interface is fully compatible with Windows Vista.

(Credit: CNET Networks)

As far as interfaces go, Radmin's will seem much more familiar to the casual user. The control window opens up with a row of easily identifiable icons controlling remote functions from file transfers and shutdown to view-only, multiple-monitor switching and voice and text chats. Also, Radmin was the only one of the three that didn't have problems handling Vista screen settings on my XP machine.

All transfers happened speedily, with no noticeable lag. The program functions behind a 256-bit AES encryption, and was easily the fastest of the bunch. If price is your big bug-a-boo, Radmin has a flat fee of $60. It doesn't provide the multicomputer or Web-only support that the other two do, but if you're constantly using the same two computers for your remote access needs and want more functionality than LogMeIn's free-for-one-PC deal, Radmin might be the way to go.

Do you have a favorite remote access program? Dislike one of the ones I've mentioned above? Tell me about it in the comments.

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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What about Crossloop?
by LatinGeek July 3, 2007 9:43 AM PDT
Free, open source, easy to use, very lite on system resources, it beats LogMeIn (free) by a land slide, no sign up required, meaning no personal information is giving up, download, install and you done begin you remote section. Great for minor software problem fixes, I use it to connecto my aunt computers and install updated for her, new software, or just fix something that got broken. I love it...

JuST RaFy
Reply to this comment
Yes, CrossLoop rocks
by peterbutler July 3, 2007 10:03 AM PDT
Indeed. CrossLoop is fantastic. Highly recommended for no muss/no fuss screen sharing, but it's not really a remote-access solution for one person, since you need another person manning CrossLoop on the other machine.
logmein still the #1 choice
by stormshadow777 July 9, 2007 1:04 PM PDT
i've tried all suggestions regarding remote desktops, here's my findings;
1. myivo - tried to connect to myivo service. always say "disconnected will try again.... tried ten times, nothing. filed web support, clicked "submit" report, web page says "database error.."(twice)
2. teamviewer - need to list/memorize "client number" to access computer. configuration required
3. gotomypc - not free
4. radmin - not free
5. logmein - free. web based. login thru the internet and you will see what computers are online, just click and put password. important for mission critical jobs.no server downtime unless your host computer is turned off/hanged. no configuration.free one email one computer.setup two emails to get two computers.
logmein information incorrect
by kylen1010 July 3, 2007 3:48 PM PDT
hi, a lot of the information you posted about logmein is incorrect. you can
connect to unlimited pcs for free, but you cannot do advanced things like file
and printer sharing. also the control-alt-delete button does not disconnect the
connection... that was a minor bug in vista that was fixed a while ago. running
logmein doesnt slow down the computer i am viewing from at all. thanks!
Reply to this comment
Try Crossloop!!!
by Pacovj July 3, 2007 7:02 PM PDT
As a support administrator I have tried any number of remote desktop software that you could think of. The easiest of all is Crossloop (www.crossloop.com). It has a user friendly interface this Free little piece of software makes the remote access so easy that will help even to the least PC knowable person to create a remote session. No router/port settings needed. Works on any network setting and it?s a small giant that any support technician should have at hand.
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Crossloop Do Tell?
by Zirescu July 4, 2007 4:16 PM PDT
How would you use Crossloop to manage your remote desktop as the article suggests? It's only useful if someone is physically there to allow the remote connection to the computer. Sure, use Crossloop if you need to help someone with their computer, but if you want to actually use your PC from a remote location as the article suggest with no user assistance, LogMeIn is the way to go.
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Try teamviewer
by thekid19921 July 4, 2007 10:38 PM PDT
I have been using teamviewer for a long time and like it. its free and easy to use it does take a few mins to set up but after that your on your way it works even if you have a firewall and is very small here a link to download just copy and paste
http://www.download.com/TeamViewer/3000-7240_4-10668061.html?tag=lst-0-1
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LogMeIn Free!
by cactusvic July 5, 2007 4:05 PM PDT
Let's see... LogMeIn is free, it works very well, and it is very easy to use. That
does it for me...
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MyIVO is the best
by Spitt78 July 5, 2007 11:57 PM PDT
I like MyIVO more than these. It combines all the pay features of LogMeIn into one free service. MyIVO is browser-based, free file transfers, a remote desktop emulator (obviously), you can have many different computers, the lag is rather short, and there's some other feature to it that I can't remember. MyIVO is my favorite!
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logmein still #1 choice...cont.
by stormshadow777 July 9, 2007 1:11 PM PDT
5.crossloop - need to have the host click "join" button. have a timer that will disconnect connection if nobody "joined". question, if you are working away from home, how can you click "join" button? or you leave it like that. VNC replicated.
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LogMeIn Free
by hagie924920 July 9, 2007 10:00 PM PDT
LogMeIn IS the best. Wherever you have internet, you have your computer. I am in the 9th grade, and like most schools, ours has a pretty good internet page blocker. With LogMeIn, I can just get on my home computer and im good to go, plus...like the best things in life, its FREE!
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A word of warning
by ChimpanzeeUK July 10, 2007 1:37 AM PDT
The product selected by default when you install LogMeIn Free is not free so don't get too excited when you see all it's features. By default it gives you a trial of another product and you have to change the settings to use the "Free" software.
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VNC or RDP anyone?
by Trentus July 10, 2007 7:40 AM PDT
I don't see why RDP or VNC couldn't be used over the net with the help of DynDNS or a similar service. Anyone else?
Reply to this comment
by motoritt May 21, 2008 1:51 AM PDT
I agree, I personaly use WallCooler VPN (http://www.vedivi.com) to access my computer and then use Remote Desktop and VNC.
I just don't want to VNC or RDP directly on the net, and also I don't want to have to config port forwarding & dns.
Works great
RDP or VNC?
by Trentus July 10, 2007 7:41 AM PDT
I don't see why RDP or VNC couldn't be used over the net with the help of DynDNS or a similar service. Anyone else?
Reply to this comment
easily go to web
by suresh kumar dhaka August 5, 2007 5:38 PM PDT
this is the good msoftware to goto web and see your account on the web.
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BarracudaDrive -- Secure Advanced Remote Access
by wilfrednilsen August 17, 2007 10:37 AM PDT
BarracudaDrive provides many features not found in the standard remote desktop solutions, but is more complex to install as the product is not using a mediator server. You connect directly to your own PC and you must therefore configure your home network/router to accept incoming connections. Unlike the other products, BarracudaDrive includes a multi user enabled remote file system.

http://barracudaserver.com/bd/
Reply to this comment
by qwertino November 29, 2007 11:39 AM PST
And finally, after days of testing, most of the people above (as well as probably you), will end up using either Radmin or the free VNC, it's so obvious... :)
Reply to this comment
by motoritt May 21, 2008 1:47 AM PDT
Try WallCooler, it is a full VPN software, but I use it to access my remote computer only.
The free version allows you to connect to any network application on the remote computer.
So I use Remote Desktop, VNC and I can also access my shared drives in Windows Explorer directly.
All you need to do is install WallCooler on both computers, that is it.
There is a pro account that gives you access to the whole remote network (not tried it yet)
Reply to this comment
by motoritt May 21, 2008 1:54 AM PDT
Ooops, forgot the url, WallCooler VPN website is http://www.vedivi.com.
Reply to this comment
by dkdurcan August 17, 2008 7:26 PM PDT
There's a reason for corporate VPNs. Its to protect you and the company from the bad guys.

This software may be fine to remotely access your home machines, but using to access your work systems is a huge security issue. Software like this provides an unauthorized horrible back door entry into your network. The virtual connection between your home machine and work machine may be encrypted with that software, but your home machine could be owned or infected with a trojan horse/spyware/etc that could give access to the bad guys.
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