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February 7, 2010 9:00 PM PST

New UI, features highlight McAfee 2010 suites

by Seth Rosenblatt
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Security suite vendor McAfee debuts its 2010 product line today, introducing an overhauled interface and new features in a bid to remain competitive. The change to its interface is as dramatic a shift as the one that Avast introduced in its 2010 suites, although McAfee's look is drastically different from any major security program currently on the market. Most of the features in McAfee AntiVirus Plus, McAfee Internet Security, and McAfee Total Protection are not new, but the presentation is so radical that the improvements are likely to be glossed over. Users of older McAfee should note that VirusScan Plus has been renamed AntiVirus Plus.

The biggest feature update comes to McAfee's real-time defense engine called Artemis. These engines are now a commonplace feature in the better antivirus programs. First introduced in late 2008, Artemis is McAfee's blend of blacklists, whitelists, and cloud analysis. In the 2010 versions, Brian Trombley, McAfee's director of consumer product management, said, Artemis works in conjunction with McAfee SiteAdvisor to scan downloads as they occur. The scans include using real-time URL, IP address, and domain name data to evaluate downloads for threats before they land on your hard drive.

The revamped engine allows McAfee to change its threat ratings on the fly, although the procedure has an escape hatch built in, so if it falsely flags a site as malicious, users can override the rating and push through. There is no user override for malicious files. By using McAfee's labs, malware research, e-mail research, and Web research, Trombley said that "the goal is to tie together actors and sites."

The new main interface for McAfee's home consumer programs.

(Credit: Screenshot by Seth Rosenblatt/CNET)

The firewall has changed, too, as McAfee has upgraded its home consumer firewall to match the one the company markets to businesses.

McAfee's new interface refocuses its features in a top-down format, which stands out from the typical left-nav and tabs design. At the top of the vertical window sits a notification bar, as many other security suites have. McAfee's stands out for not only color-coding what your status is, but also adding in what that means. So the "Your computer is secure" message is bolstered by a secondary one, "No action required." This may seem like a redundant statement, but Trombley said that three years of researching, the new interface and testing the improved features concluded that the change was essential for cutting down on user confusion.

Just below the status bar are supplementary status notifications, color-coded as well for ease of use. Real-time scanning, Updates, Firewall, and Subscription status sit on the left of the interface, while the time of your next scheduled scan and a link to change it reside on the right. Click on any of the four categories and the right pane change to reveal links to drill deeper into your security status. The Real-time scanning link, for example, offers additional links to scan, change your scan settings, or adjust real-time settings. This aspect of the interface is most similar to its competitors, although the big font and simplified terminology are appreciated for streamlining tasks.

Below all the status notifications are the guts of the program. Separated into four categories are Virus and Spyware Protection, Web and E-mail Protection, and Parental Controls (on McAfee Internet Security and Total Protection). Each one opens a small group of links that open further information about your scan settings, firewall and anti-spam controls, network protections, and parent control options.

Available at any time, the security report presents all essential security data in an easy-to-read, printable format.

(Credit: Screenshot by Seth Rosenblatt/CNET)

One thing that's notable about McAfee's updates is that none of the lesser products has its security features hamstrung in an effort to get more people to upgrade. What's available in McAfee Total Protection, the high-end version, is nearly identical to what's in the basic consumer McAfee AntiVirus Plus. What McAfee hopes users will find worth upgrading for is its included Mozy Online Backup, with McAfee Internet Security users getting 1GB of free storage and McAfee Total Protection users getting 2GB free; and parental controls.

The Home Network Defense feature is only available in McAfee Total Protection. It lets you see network settings of yours and other computers on your network, and to mark a computer on your home network as an intruder that will prevent it from accessing other computers on the network.

McAfee has discontinued several features from its previous versions. SystemGuards has been fully replaced by Artemis, and local backup has been replaced by Mozy. The Personal Information Protection, in which a user could enter personal data such as social security numbers or credit card information and expect to have its unintended dissemination over the Internet prevented was discontinued for not being effective. The PasswordVault for securing passwords on the Web has been replaced by browser-provided password protection, and the EasyNetwork system for local file sharing has been replaced by Windows 7's file-sharing system. This anticipates data just released, that in the few months that Windows 7 has been available to the public it has taken more than 10 percent of the operating system market share.

Intuitively, links on the right change as you click categories on the left.

(Credit: Screenshot by Seth Rosenblatt/CNET)

You should note that if you are switching to McAfee from another security vendor, it doesn't play nicely with other already-installed security apps and it will demand that you remove them before completing its own installation. Somewhat politely, it provides you with links to information on how to uninstall them.

As with most program overhauls, McAfee promises faster install times, faster scan times, more effective scans and a small memory footprint. CNET Labs hasn't finished testing the performance benchmarks against McAfee's competitors, and there's no third-party efficacy data yet available on McAfee 2010, but in empirical testing, the first fast scan finished in less than 10 minutes. Because of file marking, subsequent fast scans finished in less than one minute. Its first full scan took nearly 85 minutes.

According to McAfee, the first full scan will be 55 minutes faster on the 2010 version compared with the 2009 version. Subsequent full scans should be an astounding 120 minutes faster, from 135 minutes to 15 minutes. Also, according to McAfee, users should see their computers with the 2010 version start-up 300 percent faster than with the 2009 version, and that computer shutdowns with the new version should be 30 percent faster.

Mouse over a sub-category to reveal its status.

(Credit: Screenshot by Seth Rosenblatt/CNET)

The most likely reason for the massive improvement in start-up time is that, like a few other security vendors, McAfee doesn't fully load all of its processes by the time that you can start using programs on your desktop. Trombley said that this doesn't affect the security of the computer, only that the McAfee interface isn't full accessible until about 90 seconds after the system tray icons appear.

Overall, though, McAfee's 2010 products felt light and didn't interfere with heavy computer use over a half-day of testing.

A one-computer license for McAfee AntiVirus Plus 2010 costs $39.99, while a three-computer license for McAfee Internet Security 2010 retails for $69.99, but it is currently available on McAfee's Web site for $20 off. McAfee Total Protection 2010 costs $79.99 for a three-computer license, but is also discounted currently by $20 on its Web site.

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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Add a Comment (Log in or register) Showing 1 of 2 pages (48 Comments)
by monkeyfun14 February 7, 2010 9:02 PM PST
New UI's and renames don't make a product better.
Reply to this comment 9 people like this comment
by vini156 February 8, 2010 2:05 AM PST
I agree the product isn't good at the core so UI will not improve the product on a whole.
by weddie88 February 8, 2010 2:27 PM PST
Let's see, a new AV engine, Artemis integration, 8x faster scanning than the previous version, smart updates, integrated online backup, and a new UI so simple your grandma could use it, I guess those aren't considered improvements.

Either buy the product so you can complain about it or just be quiet.
6 people like this comment
by danerd9 February 7, 2010 9:30 PM PST
new Ui sucks!!!
Reply to this comment 2 people like this comment
by redmarine February 7, 2010 11:17 PM PST
Judging from the pictures it doesn't look good. I like the old classic better.
Reply to this comment 2 people like this comment
by AlaskaFlyinHigh February 8, 2010 12:51 AM PST
I've been using McAfee for many years now on all 3 of my computers. It has always done me right. Maybe the new stuff will be better. I shall see. Is faster really better? Not always in the real world. In the computer world? Maybe.
Reply to this comment 1 person likes this comment
by primetechv2 February 8, 2010 8:55 PM PST
My college-level answer is: "it depends." AV-Comparatives gave McAfee a bad score a few months ago, and it was slower and worse than Avast and Avira on the whole.
1 person likes this comment
by jmhx7 February 8, 2010 4:27 AM PST
Mcafee and Norton both have been very mediocre antivirus programs for as long as they've been out. It boggles my mind why such lousy programs are prepackaged on new windows computers and a pain to try and completely remove sometimes in order to install a decent program. In a time when anyone can pull up a browser and see that there are higher rated and way better and FREE antivirus programs available, mcafee should not be getting any attention whatsoever and definitely shouldn't be able to milk people out of their money.
Reply to this comment
by inachu1 February 8, 2010 7:41 AM PST
Many times the end users is unknowingly also the alpha/beta tester.
Many times your infection must be submitted in order for the program to be updated at their R&D labs.
Which makes me think their R&D labs are not "ALL THAT"
1 person likes this comment
by Mr. Dee February 8, 2010 6:42 AM PST
Microsoft Security Essentials (free) is working just fine for me and it has a clean, intuitive interface and the performance is great.
Reply to this comment 8 people like this comment
by coasimodo February 8, 2010 12:49 PM PST
Agree. MSE is way better than most of paid application. In my desktop it is working so nice that i am encouraging everyone i know to install MSE. And specifically i hate, hate, hate McAfee. It screwed my Macbook Pro so badly that i have to reinstall the OS and lost all of my data in there.
4 people like this comment
by WmTrtt70 February 9, 2010 6:04 AM PST
MSE is also working fine for me. I had McAfee (as part of a Comcast subscriber) before installing MSE. When I ran the MSE full scan, it found problems that McAfee should have detected but didn't for some unknown reason. And, MSE found the "problems" in less time than McAfee. I have been recommending MSE to family and friends ever since I installed it.
by Ntrenka February 26, 2010 12:15 PM PST
Yeah MSE is a great antivirus and its free!
by jesseallen28 February 8, 2010 7:10 AM PST
No matter what Mcafee or Norton do, they will always be resource hogs.
Reply to this comment 1 person likes this comment
by artstate February 8, 2010 12:04 PM PST
Not anymore, Norton antivirus 2010 is definitely not a resource hog.
Sure, from 2003 to 2008, the norton antivirus and internet security suites would feel like a whole other OS on top of Windows, but since 2009, it has very much changed
7 people like this comment
by imake February 8, 2010 8:53 PM PST
ever tried 2010 version ?
by jesseallen28 February 8, 2010 7:16 AM PST
No matter what they do Mcafee and Norton will always be resource hogs.
Reply to this comment
by inachu1 February 8, 2010 7:40 AM PST
As a techie I can say with some valid nerd rage this product GUI already is full of fail.

Where is the product version number?
When you open a program up you should be able to see the product version number and the version of the dat file being used for protection.

I bet the engine is fine but the interface....eww! Thanks for the preview.
I am not buying it.
Reply to this comment
by chukwudaluogwuegbu February 8, 2010 9:00 AM PST
u can actually get mcafee free 4 6 months if u have a Facebook account
Reply to this comment 3 people like this comment
by Jack_Smith56 February 8, 2010 9:27 AM PST
Yes, yes you can! =D
by Mbhiza February 9, 2010 7:52 AM PST
How?? I thinks that Just scans incoming data to your PC i.e windows system, for content received on the facebook site
by Jack_Smith56 February 8, 2010 9:41 AM PST
Just a thought, if you already have a paid for version of Mcafee can you update it for free?
Reply to this comment 1 person likes this comment
by nElSuN777 February 9, 2010 4:43 AM PST
YES YOU CAN, JUST GO IN UR ANTIVIRUS AND CLICK ON MY ACCOUNT
ILL TAKE YOU TO MACAFFE SITE, IF YOU HAVEN ALREDY REGISTER DO SO
AND THEN DOWNLOAD THE INSTALER OVER AGAIN AS MANY TIMES AS YOU WISH
IN A YR. SUBCRIPTION! GOOD LUCK,
LET ME KNOW IF YOU NEED HELP!
by lmanlo09 February 8, 2010 11:16 AM PST
If you are a comcast subscriber you also get Mcafee for free. Check on security section.
Reply to this comment
by kipberger February 8, 2010 11:29 AM PST
The Comcast version isn't the current retail version, it's last years version, that's why it's free.
by corelogik February 8, 2010 11:46 AM PST
Pretty sad commentary when the biggest thing to report on for a new "security" suite is a new UI. How about some improved performance? How about lessening the impact on system resources?

McAfee and Norton just don't get it. The days of buying software by the number of check boxes on the package are over.

Long live AVG!
Reply to this comment
by imake February 8, 2010 8:51 PM PST
AVG is the worst security product you can install ,if you want something free try Avira or Microsoft SE and Norton is thousand times better then most of security suits Norton = Satisfaction.
1 person likes this comment
by nElSuN777 February 9, 2010 4:46 AM PST
AVG SUKS! STOP BEEN A FREELOADER!
1 person likes this comment
by idkuser101 February 8, 2010 2:07 PM PST
One thing I hated about this version is that every time I wanted to delete the McAfee icon on my desktop it kept on reappearing. I hated clutter desktop and they got to remove this.
Reply to this comment 2 people like this comment
by nElSuN777 February 9, 2010 4:55 AM PST
IT HAPPENED TO ME TOO, DO DIS, OPEN DOCUMENT AND MOVE IT DER,
IT WONT REAPEAR!
1 person likes this comment
by deepen05 February 8, 2010 2:46 PM PST
yea they may have made it look all pretty, but in the end McAffee along with Norton are two performance hogs of Antivirus that just kill your computer's memory.. Stick to AVG Free or Avast. thats they only way to go.
Reply to this comment
by kevin7626 February 8, 2010 3:23 PM PST
MSSE + Malwarebytes full version is the only thing any windows user needs
Reply to this comment 1 person likes this comment
by ColoradoCookie February 8, 2010 7:50 PM PST
I completely agree. McAfee and Norton are bloated. Don't be fooled by an attractive interface. They are horrible against scareware. MSSE provides real-time detection and removal of such threats. MalwareBytes, when ran in SafeMode, can root out many of the issues that brand-name suites ignore. Oh, they are also free.
3 people like this comment
by boium February 8, 2010 8:32 PM PST
One of the worst software in 2010. After install my pc hung and I couldnt use it. Several time it happend. Dont go there. It is better to try with Avira or Eset product.
Reply to this comment 1 person likes this comment
by nElSuN777 February 9, 2010 4:58 AM PST
WOW UR SUCH A CRITIC, STOP BEEN A FREE LOADER!
MCAFEE #1
by Mbhiza February 9, 2010 7:49 AM PST
Are you agianst McAfee?
1 person likes this comment
by xljdx February 8, 2010 8:34 PM PST
I have been using Total Protection for years now without a problem. I renew my script every year and will continue to do so. No complaints at all!
Reply to this comment 1 person likes this comment
by aprildawn29 February 8, 2010 8:44 PM PST
i learning alot but not sure of any of it
Reply to this comment
by BCF1968 February 9, 2010 1:16 AM PST
If it's not significantly better than what you can get for free then why bother? Even with the $20 discount $50 for 3 computers is a joke. As I said they're competing with FREE.
Reply to this comment
Showing 1 of 2 pages (48 Comments)

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