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October 15, 2009 9:54 AM PDT

YouMail visual voice mail iPhone app gets pushy

by Jessica Dolcourt
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Navigation ribbon on YouMail for iPhone.

This activities ribbon is a welcome addition to YouMail on iPhone.

(Credit: Screenshot by Jessica Dolcourt/CNET)

We're big fans of visual voice mail, which lets you view, and then listen to, your voice mail messages in any order you'd like, not just chronologically. It's even better when that service is free (voice-to-text transcriptions, however, are typically extra). To that end, we were happy to see that YouMail's visual voice mail app for iPhone updated on Thursday, getting features such as push notification, and a new activities ribbon that lets you reply to and forward messages. You can also now organize messages by folders.

In addition, YouMail 1.5 includes a feature for toggling between speaker and handset mode, the ability to switch on automatic message playing (in the Settings), and long-awaited slide-to-delete functionality for messages. The revised app also adds the fun, but minor feature of shaking the iPhone to refresh the screen.

Sadly, YouMail 1.5 constantly crashed on us in the first 15 minutes of use, even after several reboots. It seems to have stabilized now, so it could have been a mild case of iPhone indigestion.

YouMail Visual Voicemail for iPhone competes with visual voice mail services like Google Voice, which is in beta, which does not have a dedicated iPhone app, and which offers an iPhone Web experience that my colleague Rafe Needleman gently referred to as "a load of crap."

What do you think of the new YouMail, of Google Voice, or of visual voice mail in general? Share your thoughts in the comments.

Jessica Dolcourt reviews the latest and greatest smartphone apps, in addition to a healthy dose of Windows software. E-mail Jessica and follow her on Twitter.
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by cvaldes1831 October 15, 2009 10:07 AM PDT
For once, I agree with Rafe: the Google Voice mobile website is indeed "a load of crap." It functions, but with a total lack of grace. I believe Google is rewrite the site to make it look more like a native iPhone app (like they did with Google Latitude) but no webpage is going to behave as well as a native app in terms of usability and performance. Plus, a standalone app could feature push notifications.

Luckily, my copy of GV Mobile (one of the third-party Google Voice apps that was retracted by Apple from the App Store) still works and has visual voicemail. No bells or whistles since the developer was sadly never given the chance to improve that functionality.

Sad that Apple keeps spewing B.S. excuses about "duplicate functionality" on Google Voice apps when there are thousands of apps in the App Store that duplicate native iPhone/iPod touch functionality.
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by thashiznit01 October 15, 2009 12:44 PM PDT
I totally have to agree with you here.. I hate using the GV website as its not intuitive at all.. As for GV Mobile I wish it had push notifications built in but I understand why it doesn't.. (Thanks a lot for caring about me Apple). Anyway I really didn't want to jailbreak to get the app but was really frustrated with the website so I did.. GV Mobile is not worth 5 stars because of its limitations but since its all we have for now it will simply have to do...
by johnnydeathmatch October 15, 2009 10:15 AM PDT
Your article says that there is no client for Google Voice on the iPhone. Actually, there is, and I use it every day. It's called GV Mobile. It's not currently on the app store, it's on Cydia, but it's bad journalism to completely ignore and pretend something doesn't exist when it clearly does. Google Voice also has an SMS notification feature which sends you the text transcript of the voicemail (at least the beginning of it), so it works just as well as push notification.
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by cvaldes1831 October 15, 2009 11:45 AM PDT
I don't know the appropriateness of journalists recommending actions that are viewed as illegal by the manufacturer. Until the verdict on EFF's case for a DMCA exemption is rendered, it is naive to expect typical journalists writing typical columns to encourage jailbreak and/or unlocking the iPhone/iPod touch.
by Tech Diva XXX October 16, 2009 2:46 PM PDT
This site accepts Apple advertising, maybe that's why. Also it likely gets it's review units from Apple. Don't want to mess up the relationship perhaps?
by benjimen October 15, 2009 11:46 AM PDT
YouMail is a great service, and now the iPhone App has finally fixed the issues I had with it -- especially being able to listen to messages through the earpiece instead of the speaker!

While Push notifications are nice-to-have, they're not really necessary as you can configure YouMail to send you a text message for both message notification and hang-up calls (either/or). Push being puts a huge load on my 3GS battery, so I never have it on...

As good as YouMail is, hopefully you'll never need tech support -- while it supposedly exists, I've tried to get assistance a few time and never did hear back from them...
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by October 15, 2009 12:26 PM PDT
Okay - so Vonage has their dialing service which functions like google voice - skype has their app which has been approved to work with voip over att's network. - now YouMail's visual voicemail app is there - there are TONS of free txting programs for iPhone - what is it about Google Voice that is so evil that doesn't already exist in an app form? Youmail is a really nice app - its pretty and functional. I hate ATT's voicemail system and my mailbox is constantly full. Thank God for YouMail + A-List
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by Ungod October 15, 2009 12:44 PM PDT
Why is it that when the iPhone gets a new ap it's freaking news worthy? When will all of this baby bottle attention to a phone stop? This is ridiculous and irritating and a complete waist of time. Just freaking stop it already. I've had Youmail on my blackberry for a few months now and it didn't get covered then. Can the placating to Mac/Apple fanboys stop just for a little bit please? Or can you start covering the new Nokia ap store and applications for a bit?
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by cvaldes1831 October 15, 2009 10:38 PM PDT
It's all about pageviews. A new app on the BlackBerry means nothing, regardless of market penetration or even what *you* think about the device.

I'm sure Cnet has detailed site analysis reports that show that iPhone articles score much higher than BlackBerry/Palm Pre/Google Android articles.
by MsCatEyes October 19, 2009 8:22 AM PDT
Because there are plenty of us "iPhone users" out here that ARE interested in new apps and interesting finds. I'm thankful to CNET for posting informative articles for those of us that do care.

Just because you don't feel it's worthy doesn't mean the rest of the world feels the same. Don't be a narcissist, just enjoy the articles here or...move to a different news site, perhaps?

No reason to force your opinions--although perfectly normal to have them--onto others is there?
by boriquajake October 15, 2009 2:01 PM PDT
I use the Phone Fusion application for Android and I freaking love it. However, I haven't used any other product so I don't know if it is just visual voice mail in general I love or if PF Voicemail is an awesome app in and of itself.
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by momania October 16, 2009 6:23 AM PDT
I use both YouMail and Google Voice... here is why...

I originally went to YouMail last year so I could email my voicemail messages to others (I'm a road warrior, so I need to be able to get info to others)... customized VM messages added some fun too... but then GV came along w/ its universal number and call to connect features... so I am using both right now. I won't be able to go to GV completely until I can do the call to connect feature from an iphone app. Bottom line, too many times, people just dial me back on the number I just called from (usually my cell).
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by Tech Diva XXX October 16, 2009 2:42 PM PDT
How is this app allowed since it seems to duplicate iPhone functionality, but GV denied? I seriously don't get the approval process. But I'm also beginning to suspect the real reason GV wasn't approved is AT&T and Apple's growing discontent with Google itself.
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by Tech Diva XXX October 16, 2009 2:49 PM PDT
OOPS!! I thought it was an actual iTunes app, until I clicked on the link. Sorry my mistake.
Reply to this comment
by Tech Diva XXX October 16, 2009 2:53 PM PDT
So the "Download Now" link DOES take you into iTunes. So it IS an iTunes app which is what I thought at first, so my question above still stands. How did this get approved?
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