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October 15, 2009 5:00 AM PDT

AVG Free 9 offers speed, lacks etiquette

by Seth Rosenblatt
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CORRECTED October 15, 2009, 11:45 a.m.: The default search choice is not changed, as was mistakenly reported earlier. Also, it's not the user's home page that gets changed, but the new tab page. I've clarified the nonmandatory nature of the LinkScanner toolbar, and added information on the identity theft feature in the toolbar.

After giving its paying customers a few weeks to upgrade to version 9, AVG has announced its update for AVG Free 9.

For those unfamiliar with the popular freeware security tool, it provides only the bare necessities for protecting your PC, but that should be enough for savvy Windows users. AVG Free 9 introduces few new features, with improvements focused on performance, including claims of faster scan and boot times. AVG is claiming that scans are 50 percent faster compared with AVG 8.

AVG comes with a combined antivirus and antimalware engine, the proprietary LinkScanner for Web browsing safety, and e-mail scanning. Developed independently and bought by AVG in 2007, the LinkScanner tech performs two functions. It protects you from third-party code exploits before they load in your browser and it ranks search results.

Annoyingly, the optional AVG LinkScanner toolbar commandeers your new tab page, decidedly inappropriate behavior that a security vendor should really know better than to do. LinkScanner can be downloaded separately from AVG, too. The scheduler is robust, automating both scans and updates with multiple options.

One new feature in the new version is the the Identity Theft Recovery Unit. Only for users in the United States, ITRU is a business partnership with Identity Guard which provides "consumer identity theft solutions." Accessible only from the browser toolbar, which only works in Firefox or Internet Explorer, the service provides "a dedicated identity theft recovery unit with fraud experts," to assist handling, getting and analysing a credit report, enrolling in credit file monitoring, and offering report-filing support.

The interface in AVG Free 9 remains nearly untouched from the last version, and generally it's easy to use. From the main window, though, you must double-click to get further information on any feature, whether virus scanning, LinkScanner settings, or updating. Streamlining this to one click would be helpful.

That ad in AVG Free 9 can be easily hidden.

(Credit: Screenshot by Seth Rosenblatt/CNET)

When starting a scan, a slider makes it easy to jump between Slow, Automatic, and Fast scans: the faster the scan, the less comprehensive it is, so it's a good idea to take the program's advice and optimize your scans when you install. This will make that first scan faster. A slow scan took nearly 2 hours, while the fast scan completed in under an hour. A progress meter for these regular scans would've been useful, though. Should a virus create serious problems, AVG creates a rescue disk to scan your computer in MS-DOS mode.

Besides the LinkScanner problem, there are some other concerns with AVG. It doesn't tax your system in an obvious way when scanning or when running in the background, although CNET Labs determined that it will significantly slow down your system's boot time and will slightly delay shutting down. AVG detected some image files as threats, when two other security programs decided they weren't--these were fairly obvious false positives. There is an advertisement to upgrade at the bottom of the program window, but it can be easily hidden using the Hide Notification button.

AVG might not be the fastest or the most effective free security option, but it still gets the job done and you're better off with it.

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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Add a Comment (Log in or register) Showing 1 of 2 pages (75 Comments)
by csturdivant October 15, 2009 5:33 AM PDT
Hopefully this new version is better at detecting and preventing those fake anti-virus programs from installing and causing havoc. I had the v8 of this installed and my PC got one of those installed from a banner ad on a legit website.
Reply to this comment
by Nnacheta October 15, 2009 7:34 PM PDT
seems you dont know that even "legit" websites have viruses(especially adware) for you to get infected from....
by btljooz October 16, 2009 10:28 AM PDT
If you would have been running Avast instead of AVG your computer would NOT have been infested like that! Avast has saved my computer from "legit" website drive-bys on more than one occasion!!!
by tipoo_ October 15, 2009 5:43 AM PDT
"AVG might not be the fastest or the most effective free security option,"<br /><br /><br />So what is? And how would you test the effectiveness of each one?
Reply to this comment
by compbry15 October 15, 2009 7:08 AM PDT
Yea .. that was a pretty annoying statement. Lead us on with a statement like that then don't give us any alternatives. Nice.<br /><br />I too would like to know what other security options there are that are faster and more effective than AVG.
by menon.nrk October 16, 2009 1:34 AM PDT
Permit me to differ. I've used avg norton and others but since two years www.avast.com is doing its job well. Thank you.
by tektaktyks October 15, 2009 5:45 AM PDT
yesterday avg found "known exploit" on my igoogle page...
Reply to this comment
by cyberman333 October 15, 2009 6:02 AM PDT
Not sure about anything to do with anti virus software just yet but I've found Avast,Super Anti Spyware and Registry Mechanic to be quite effective. On the subject of AVG,at this time I've mixed feelings so you'll have to hang on for anything constructive there.
Reply to this comment
by brienza1975 October 15, 2009 6:11 AM PDT
I've used Avast before...it is quite effective. I'm using SuperAntispyware now along with my normal antivirus solution. That also seems quite effective.
by shinji257 October 15, 2009 12:20 PM PDT
I've been using Microsoft Security Essentials and it has been doing a good job.
by ComputerAce October 15, 2009 6:22 AM PDT
I installed AVG 9 Free this morning...and the toolbar/search option was definitely "optional".<br /><br />It installed in less than 2 min and I scanned my full system in less than 30 min...with over 500,000 files.
Reply to this comment
by jscott418 October 15, 2009 6:33 AM PDT
I gave up on AVG Free when it became more then a Anti Virus program. So many things seem to be getting redundant anymore. Vista has a good malware scanner and most who do not pay for Anti Virus programs simply want the basics. I think they throw all the extra stuff in to tease and make you want the paid version. I have been trying the Microsoft Security Essentials and like it better so far. I think with Vista that much of this malware and Viruses are played to the the paranoids of the world. I have not had a scan indicate any type of viruses or Malware for over a couple of years. I think its become more of a issue with those who continue to use XP which is a old operating system that should have been retired.
Reply to this comment
by SystemWorks October 15, 2009 7:40 AM PDT
When you gave up on AVG because it became more than an Anti Virus Program, what are you talking about?
by Dalkorian October 15, 2009 3:41 PM PDT
Didn't they recently pass a law saying bloggers had to openly admit when their comments were paid for? Come on now, like most M$ commercials your comment didn't make any sense at all.
by boothsim October 16, 2009 8:53 AM PDT
I kind of agree; I find linkscanner particularly annoying, and unneccessary if you use a bit of common sense, but this can be excluded from a custom install. But viruses and malware are very much alive and kicking on all windows platforms (although i'd bet that most readers here are quite good at protecting themselves; next time you can, find someone who is completely new to computers, and check theirs, in my case its my grandfather who manages to download every bit of malware, spyware, virus and rootkit he can encounter). <br />Another issue with the free version of AVG is the exclusion of Rootkit protection; there are some really nasty rootkits around, and they are a B*** to get rid of. As for MS security essentials, I'm giving it a try at the min, and it seems ok, if a bit basic, but i dont like the fact that it reports back to MS on what it finds, though many paid AV's do it too.
by veer01 October 16, 2009 11:05 AM PDT
I gotta agree with this dude. I remember when i first got windows XP back in 2002, AVG was my go to free antivirus solution, It was fantastic and light and it did one thing and it did it incredibly well, which was scan for viruses. It took no toll on start up and was smooth. <br /><br />Fastfoward to 2008<br /><br />The same system from back in 2002, i installed the newest version on AVG Free, and nearly cried, the system came to a screeching halt and i could barely click start much less open up a web browser.<br /><br />AVG was the AV i recommended to everyone without batting an eyelid but all this extra stuff and the added time to system boot up, i really cant deal with anymore, epically on systems with limited RAM. <br /><br />Maybe they should go the route of NOD32 or MSE and do a basic and lean Anti malware/spyware+antivirus app.<br /><br />I loved AVG back in the day, hell i even looked forward to the scan icon in the system tray. It gave me a feeling of my system being protected.<br /><br />IN all honesty, if you update you browser and stay away from questionable sites, you won't need that browser add on and just using some good common sense would minimize most of the possibility for trouble.<br /><br />The Firewall in Windows Vista and 7 is pretty good and if ur behind a router ur safe enough.<br /><br />AVG, go back to how u were i miss you!!!
by veer01 October 16, 2009 11:22 AM PDT
I just found out, Microsoft Security Essential has rootkit protection, unlike AVG free..... who would have guessed?
by October 20, 2009 11:09 AM PDT
well said veer01
by SystemWorks October 15, 2009 6:38 AM PDT
AVG has been a great product for a while. I'm excited to try the new version out. There are three AV products that we suggest to customers, Avira, AVG, Avast. Avira being my favorite. All of these companies offer free versions, something Norton and McAfee don't do. One thing I like about AVG, is it's not trying to do five things at once and doing a lousy job at all five. Anti Virus products should be Anti Virus products not pc tuneup and reg defrag products.<br /><br />For people having problems with the "Rogue Anti Virus" keep in mind that you might have to boot into safemode to get that cleaned and you might try using Malwarebytes.
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by atomD21 October 16, 2009 5:31 PM PDT
I just finished fixing up a Vista machine that had gotten loaded with a Rogue Antivirus. It had gotten it's claws so deep in the system that I couldn't boot into Safemode, it disabled the process necessary to log in. The thing also crashed Malwarebytes every time I tried to run it. I had never seen one so aggressive before. I ended up having to use the Recovery Disks to wipe it and start over. It was not fun...
by ryokowerx October 15, 2009 7:36 AM PDT
I'll stick with Kaspersky. Thanks.
Reply to this comment
by 4score20 October 15, 2009 7:55 AM PDT
"All of these companies offer free versions, something Norton and McAfee don't do. "<br /><br />The free programs are terrific because they offer good protection and provide the companies with valuable information such as threat analysis and testing data which can then be used to improve the paid versions of their software. Lots of people download the free versions which gives these companies a huge testing pool. Microsoft realized this when OneCare didn't sell so they re-jiggered it, offered it for free and will use the data to improve their award-winning enterprise security suite, Forefront. They explained it on their blog this past summer. http://blogs.technet.com/forefront/archive/2009/06/23/microsoft-security-essentials-formerly-morro-and-forefront.aspx
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by veer01 October 16, 2009 11:09 AM PDT
Whats actually kinda cool is that MSE isn't based on one care, If i remember correctly its a brand new AV built on the core tech from Forefront. Which means this should be somewhat as effective as forefront.
by 4score20 October 17, 2009 5:51 AM PDT
Both Microsoft Security Essentials and OneCare use the same security engine as Forefront but the anti-malware portions of MSE are identical to those in OneCare.
by DOTA AllMoons October 15, 2009 8:06 AM PDT
who uses AVG now anyway? cmon people, use 64 bit with UAC. its far safer
Reply to this comment
by shinji257 October 15, 2009 12:21 PM PDT
That isn't protection. Get a good sense of what you are saying there.
by Dalkorian October 15, 2009 3:43 PM PDT
If you really still believe that "security blanket" you call UAC makes you any safer, there is truly no hope for you at all.
by ComputerAce October 15, 2009 8:09 AM PDT
A comment on the toolbar:<br /><br />The user is provided options during the installation of AVG to:<br /><br />1. Install the AVG Security Toolbar<br />2. Set Yahoo! as the default search provider<br /><br />If the user does not choose Yahoo! as the default search provider during the initial setup, no changes are made to any of the users default search settings for Address Bar, or Chrome box search. It is only if the user specifically chooses Yahoo! will any changes be made to default settings. AVG gives the user complete control over whether they want the toolbar and if they want Yahoo as default search.
Reply to this comment
by srosenblatt October 15, 2009 12:03 PM PDT
Sorry about the confusion with the default search and home page. That's been corrected in the story.
by veer01 October 16, 2009 11:10 AM PDT
Thanks man, big help!!!
by pandjk2 October 15, 2009 8:24 AM PDT
I installed the product and found that my default search settings remained unchanged. Also my homepage was fine, AVG shows some type of information page on first install, but as soon as you open a new browser window or new page - your homepage comes up as expected. I think this article is "off-base" on that point.
Reply to this comment
by n3td3v October 15, 2009 8:57 AM PDT
C'mon guys you can't complain about *free* stuff, its a good solid product and its free.
Reply to this comment
by shinji257 October 15, 2009 12:22 PM PDT
We should all know by now that there is no such thing as *free* software. There is a price to be paid somewhere.
by btljooz October 16, 2009 10:41 AM PDT
@shinji257 and anyone else who's interested:<br /><br />http://www.whylinuxisbetter.net/<br /><br />http://distrowatch.com/
by keepntabs October 15, 2009 10:20 AM PDT
I have version 8, and it works pretty well for me. I don't quite understand the statement "AVG LinkScanner toolbar commandeers your default search choice and your home page", and would love to see a graphic of what Seth is referring to. Also, I agree his last sentence is not well thought in that it would typically be the beginning of a paragraph that would provide supporting statements. Anyway, that's what my elementary school grammar teacher taught me.
Reply to this comment
by krleese October 15, 2009 10:41 AM PDT
I trusted AVG for years, but it (AVG 9.5) allowed a known virus to infect my system. My first notification that something was wrong was my computer started going nuts. I immediately started the AVG and THEN it started detecting infections. I updated it daily, ran complete scans daily, and had all the security options turned on. On top of that, I had a firewall and two anti-spyware programs, so it wasn't like I was being irresponsible. I expected better -- I did NOT expect my anti-virus program to need assistance from me to detect a computer virus. I switched to avast, and it immediately detected yet another virus that was lurking that AVG missed.
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by veer01 October 16, 2009 11:12 AM PDT
AVG misses stuff that Avast picks up, its true, but I've also noticed, AVG tends to pick up stuff Avast misses too.... weird.
by btljooz October 16, 2009 1:07 PM PDT
@ veer01 <br /><br />There's nothing weird about it. All AV and other anti-malware solutions have their very own signature databases. Therefore, each database is different. That is _why_ AV a can detect something that AV b didn't. That is also why it's an extremely good idea to use an online scanner like the one F-Secure offers (described in my main post titled "QUIBBLE!" <br /><br />In addition to that, malware writers are putting this stuff out MUCH faster than any of the Anti-malware companies can keep up with.
by hjlm October 15, 2009 10:47 AM PDT
I'm using AVG Internet Security Pro version 9, it's quite good, the extra features are Anti-rootkit, Firewall, Identity protection, System tools and Web shield. So far this is the best version of AVG, I've not been disappointed yet. AVG is a light applicaiton, not a system hog, excellent web shield (already tested). I totally recommend you this free version! If you want higher security just get the pro version!
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by vinodknsl October 15, 2009 12:06 PM PDT
I've not tried so far.
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by pbayliss October 15, 2009 1:04 PM PDT
Totally Unacceptable behaviour!<br />(Windows XP waiting for Windows 7)<br />The installation of AVG9 detected a "partially incompatible" application, namely ZoneAlarm (why incompatible?) and gave the options to uninstall Zonealarm or skip this step. I skipped the step and the installation disabled ZoneAlarm anyway. Not even ?are you sure??.<br />This is the last straw for AVG as far as I am concerned. <br />I am dumping it and installing Avast.
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by srosenblatt October 15, 2009 3:04 PM PDT
Many security programs don't "play nicely" with other security programs to ensure that there are no conflicts. This isn't limited to AVG, just so you're aware.
by btljooz October 16, 2009 1:30 PM PDT
srosenblatt said, "'Many security programs don't "play nicely" with other security programs to ensure that there are no conflicts. This isn't limited to AVG, just so you're aware.'"<br /><br />I think it would be a LOT more accurate to say, "Some security programs don't 'play nicely' with other security programs. When this happens is when the two programs are conflicting with each other. This type of behavior is not limited to AVG."<br /><br />Yet another grade school grammar lesson to be had there. ] : )
by noel Mooney October 15, 2009 1:40 PM PDT
What? No Mac?
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by btljooz October 16, 2009 10:18 AM PDT
What??? No _LINUX_??? :)) ;)
by Andrea-L October 15, 2009 3:36 PM PDT
Too much false positives. Again!<br />I'm sorry but AVG is not for me.
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by veer01 October 16, 2009 11:15 AM PDT
Another common problem, my cousin writes all sorts of nifty apps, but he doesn't fill in a lot of developer info and when avast reads thru the file ID's just assumes its a virus and bones me in the rear. Avast does the same as well. So annoying. Haven't had that problem with Msoft Security Essentials at all; fingers crossed and praying it keeps up XD
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