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October 1, 2009 12:00 PM PDT

Protect your identity

by Jessica Dolcourt
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Cautionary tales about identity theft are everywhere: blared from the TV, inked in news stories, and relayed with horrified detail in conversations among friends. Heck, I've had to deal with a lifted wallet myself. Anyone who's been there can attest that despite quick calls to the credit card companies and banks, dealing with the aftermath is still a hassle. But physical larceny is one thing; digital defrauding can quickly become a much deeper, broader, and unmitigated violation that can stretch to the bottom of your savings accounts and social circles.

The publishers behind the popular AVG security program franchise have introduced a new tool in AVG Anti-Virus 9 and AVG Free Edition to help combat computer thievery. In partnership with security service Identity Guard, the Identity Theft Recovery Unit sits with the browser toolbar, and can help U.S. customers access credit report tools and monitoring support services if you are hit.

The new AVG Anti-Virus 9 and AVG Internet Security 9 offer more features besides, and claim faster speeds. To find out if AVG 9's products live up to the claims, read our hands-on review.

Jessica Dolcourt reviews the latest and greatest smartphone apps, in addition to a healthy dose of Windows software. E-mail Jessica and follow her on Twitter.
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by flightwave October 6, 2009 8:07 AM PDT
.........In partnership with security service Identity Guard, the Identity Theft Recovery Unit sits with the browser toolbar, and can help U.S. customers access credit report tools and monitoring support services if you are hit..................................and is Ms. Dolcourt and Identity Guard under the impression that the U.S. is the only country in the world which has to deal with this problem? Despite worldwide transmission, a common misconception from U.S. sources is that the United States is the only country on the planet. Could this be due to a limited knowledge of geography, an exaggerated opinion of your own importance or simply self-imposed exile?
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by tonerguy October 6, 2009 8:44 AM PDT
The arch identity thief is Memberworks, Omaha NB. These schmucks buy your ID &#38; credit card details from junior crooks. I suspect that one is acting as a transfer agent for Atom Park, an author of email harvesting &#38; sending.systems. Memberworks management is in a class with Bernie Madoff -- million dollar settlements with the AG of California over tricky and crooked opt out provisions and costs in useless membersip arrangements. search Google on 'Memberworks' AND 'scams' for the whole sordid tale <br /> <br />Their latest scam shows up on your credit card as 'privacy protection' 888-654-789 or similar 800-like number -- $19.95 or more. Something you never ordered or even visited. They know that the banks <br />won't really prosecute, for whatever stupid reason, and will not tell the card holder who tried to rob them. <br /> <br />I traced them in 3 minutes, and sent my complaint to the Nebraska A/G, and I'm considering a letter to Omaha news papers, congratulating the town on having such big deal cooks. <br /> <br />If you get clipped tell the bank to cancel your CC and don't use the new one on-line <br /> <br />John Connolly
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by Lane Dion October 6, 2009 1:06 PM PDT
I have dealt with AVG , I am still dealing with AVG but in a round about manner before buying from AVG check their BBB listing and look into the complaints about how the company treats it customers . I purchased a 2yr AVG 8.5 internet suite from them and it started having issues after about 6 mos. My last go around with them ended up with me spending 2 weeks with customer service , remote assistance having my PC trashed without a desktop ,one processor shut down it wouldn't up date or shut down so it was recovered and AVG was reinstalled (4th time) it functioned for 2 restarts and stopped starting with the system , all in the same day .I contacted AVG thru customer service e-mail because they DON'T HAVE A CONTACT PHONE # I asked for contact info for a refund that was on 4-27 I have not received a reply yet ( the 4th time I requested contact info) I have a different AV product on my PC and its been working flawlessly now . But still nothing from AVG . I"M not saying AVG isn't a good product I know from experience it is , for some reason I had an issue their support didn't /couldn't rectify ,what bothers me once we reached this point AVG's response to this issue is to be totally non-responsive . I also have have not gone into the particulars of the issues I've had because they're they are varied from delayed boot to being left with a PC that was basically left as a paper weight (by their remote assistance) the AV not starting withing any active components or just not starting at all to name a few my biggest issue is they dropped me like a hot rock once I asked for a refund .
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