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September 17, 2009 1:02 PM PDT

New Digsby comes clean

by Seth Rosenblatt
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About a month ago, multi-protocol instant messaging client Digsby found itself at the center of a user conflagration, sparked by how it notified people about their installer's bundleware. Digsby build 65, today's update, addresses some of those complaints and throws in feature enhancements, too.

Users can finally opt-out of Digsby's grid computing system before they install the program.

(Credit: Screenshot by Seth Rosenblatt/CNET)

However, this doesn't mean that Digsby has changed its business model. The program still comes bundled with several opt-out changes to your browser. To avoid them, users must opt out of several bundled add-ins. One will change your default home page to a Digsby-branded Google search, and another will add eBay and Amazon.com to your search bar. A third installs the Ask.com toolbar. Note, however, that none of these are new to this build, and have been in Digsby for quite some time.

The Plura network uses your CPU cycles when idle for both nonprofit and for-profit ventures, and users could only deactivate it after they had installed the program. While it will probably upset some that Digsby still participates in Plura, at least now Digsby is being more fair about it by giving you the chance to opt-out before the CPU cycle usage begins. Also, the one ad for the Ask.com toolbar is all that's left of the five ads that users had to opt out of--again, it's still annoying, but now it's less so. Some users might not see the Ask.com ad, depending on whether the installer detects that it's already installed or if it determines that installing it will be difficult.

The new features in Digsby 65 include a revamped Facebook news feed that pulls in all Facebook feed content, not just your friends' status updates, and support for MySpaceIM. Digsby seems to have corralled its RAM issues for good, maintaining around 35 to 45 MB RAM even when running multiple tabs from multiple protocols over the past several program updates.

Because Digsby has allowed users to opt out of all its bundleware, if you can tolerate the opt-out nature of it, then it looks like it's worth a second glance.

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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Add a Comment (Log in or register) (6 Comments)
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by Keef_cnet September 17, 2009 1:21 PM PDT
As long as you can opt out from the get go, all's forgiven. Digsby is a great app; it sucks you have to wade through crapware to install it, but once you do it's the best IM client around.
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by hankthedwarf September 17, 2009 2:00 PM PDT
I still will not use Digsby based on their initial arrogant reaction to user complaints. They only got their act together once several popular blogs reported on what was going on and it threatened their bottom line. I'm happy with Trillian.
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by KwayZeeyT September 17, 2009 2:05 PM PDT
I've seen "free" software that made you wade through many more opt-outs, and they aren't near the program that Digsby is. In fact I noticed that with the latest AVG, if you take the standard install it will install the Ask.com tool bar. What do you think 90% of the people that would be downloading AVG are going to select... custom install or standard?
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by stanford93 September 17, 2009 2:09 PM PDT
sorry, they used up all their goodwill, not forgiven at all... bundling crapware and trying to hide it ranks you somewhere between fungi and pond scum on the totem pole of software development models.
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by SonomaRoses September 20, 2009 5:32 AM PDT
I had Digsby but removed it once I heard about how they tried to hide the crapware in their software. Digsby was forced to come clean from what was posted on the blogs. Sorry, Digsby but you are history with me. I switched to Trillian. Ciao, Digsby.
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by mb40tr September 25, 2009 9:19 AM PDT
Digsby deceive all users, they use people's computers to crawl the web and computing. There are people in the world that use quota limited internet, that they cost much more to them. Moreover, they did not remove the crap they still try to push that to novices. Simply asking is not sufficient they should explain those terms and even the user accepts they should inform which sites their computers crawl and for what their idle computing power used for. Another issue is what happened to thousands that previously installed these crap and unaware of the situation. They should be informed and their crapware should be removed and then MAY be asked again for installation. These naive novice users might not read these lines does not mean that they could be cheated. Sham on you Digsby !!!
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