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May 29, 2009 5:53 PM PDT

Screen-sharing is caring

by Seth Rosenblatt
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Whether you're looking for an easy solution to fix a relatives' computer half the world away, or you need to collaborate with a colleague for your latest project, there are several strong screen-sharing programs that can meet your needs.

Skype 4.1 beta offers screen-sharing.

(Credit: Skype)

First off is a familiar name: Skype. The latest beta of the world-famous VoIP app supports screen-sharing, and if you've ever been in a Internet cafe, you know that this could be a big deal. Skype is already heavily used in a multitude of countries to connect friends, family, and business partners via voice and text. Screen-sharing would simply be another excellent feature to add to the list that already includes file-sharing. It's sharing-only, somewhat laggy, and currently limited to one contact at a time. Early adopters should be aware that Skype does have a native option out there, but it's not the only one if you don't mind third-party software.

Oneeko reinterprets screen-sharing as a shared, collaborative space that lacks polish and grace, but is robust nonetheless. Pronounced "one echo," Oneeko shares can be initiated only from PCs, but Mac and Linux users can share their screens, too. You can initiate a share via Skype, e-mail, or through the Oneeko Web site. The sharing process sends out a link, and from there the user can see your computer.

Oneeko emphasizes the collaborative nature of screen-sharing.

(Credit: Oneeko)

Oneeko's most striking feature is its interface, which is based on a looking-glass concept. The interface is topped by a horizontal control panel, with the remainder of the window dedicated to a transparent pane. When you're not connected, it shows quick-start instructions. During a share, the pane disappears and the windows beneath the pane show through. Anything below that pane is shared--the rest of your monitor remains hidden. Moving the window around determines what you're sharing. Paid upgrade features include useful tools like annotations, group support, file transfer, and Webcam support. Without them, Oneeko requires a fair bit of effort to get started but professionals might appreciate the slick melding with Skype.

Yuuguu's approach to screen-sharing goes straight through your instant messaging clients, although they're not required to run the program. It's a multiprotocol messaging program that supports the biggest IM services--Yahoo, MSN, Google, AIM, ICQ, and Skype--in the hopes that rolling the services into one communications package will appeal to resource-conscience users.

Yuuguu's screen-sharing integrates with Skype and manages instant messaging.

(Credit: Yuuguu)

When you want to initiate a sharing session, you click on the users' name and share the provided code. As with its competitors, both sides must agree to the share before it can begin. Unfortunately, Yuuguu doesn't support file-sharing, although you can transfer files via IM. Yuuguu users can share with as many as 29 other people, but only the host needs to have the software installed. Participants can watch and contribute to the chat, making this an effective tool for small-scale presentations. It supports voice chat, too. Of the various screen-sharing apps out there, Yuuguu's instant-messaging support makes it among the most Web 2.0-esque of the bunch.

TeamViewer strikes a good balance between features and speed. You can share securely, send files with a minimum of hassle, control access rights, and even flip which user has control. The options available while you're in control work smoothly. A big X from a drop-down toolbar in the center of the remote window lets you close the connection, while the Actions button lets you switch whose in control, disable remote input, and reboot remotely. The View menu hides options to adjust the screen resolution, the optimization toward speed or quality, and control multiple-monitor displays. Sharing here is similar to its competitors, with unique computer identifiers and passwords required to share.

TeamViewer's log-in screen.

(Credit: TeamViewer)

When you log in, you're given an access code and a password. Sharing those allows your computer to be controlled by the level you set it to: remote support, presentation, file transfer, or VPN. The TeamViewer servers remember which computers you've connected to, so reconnecting to previously shared computers happens faster. TeamViewer also has a Web-based version, for remote connecting to home from public computer. Even the installation process is impressive. Users can toggle admin rights, can opt out of running at start-up, and can opt into installing the TeamViewer VPN driver for more secure screen-sharing. Overall, TeamViewer makes screens-haring and file-sharing as fluid and unobtrusive as it should be.

When you run CrossLoop, it assigns a new 12-digit access code to your PC each time you start the program. You then give that number to another user to share virtually your desktop. Once connected, that user will have full access to your machine.

CrossLoop's client is small but effective.

(Credit: CrossLoop)

It doesn't support multiple users, so it's not ideal for presentation; however, the complete system access and 128-bit encrypted connection combine to create a great solution for zero-budget, long-distance tech support. Guests can use any app and save files on your computer, as if they were sitting in front of the machine. No router configuration is required--a big plus. File transfers are supported, but the purpose here remains collaboration: CrossLoop doesn't work without explicit permission from the host. Since simplicity is a key attraction, it lacks more advanced features, and the connection must be made in two minutes or it times out. While the interface and the features are simple, CrossLoop offers a secure and fast method for two users to collaborate on one PC.

Screen-sharing isn't an essential need for all users, but it's precisely the kind of collaborative functionality that user can demand of their high-speed connections. If you have a favorite screen-sharing app that I didn't mention, tell me about it in the comments below.

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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by bavi10 May 30, 2009 4:54 AM PDT
Very usefull
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by hfxmike May 30, 2009 1:48 PM PDT
logmein.com is the best solution I've found.
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by Lennron August 10, 2009 11:37 AM PDT
amen! i use logmein all the time. it works so well and is mind-numbingly easy to use.
by vshankaa May 30, 2009 4:26 PM PDT
How about Adobe's Acrobat.com? Has anyone tried screen sharing in that?
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by Valerie Cudnik May 30, 2009 4:55 PM PDT
Acrobat connect works GREAT! I do Mac-to-Windows sharing to show folks how to use their blogs all the time.
by izzy2112 May 31, 2009 9:41 PM PDT
teamviewer is great lets me work on my parents comp 12 thousand miles away works perfect highly recommended
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by mattburley1993 June 1, 2009 12:02 AM PDT
I like LogMeIn, it's free, and no installation is required for the client, it's all web based.
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by stewt1982 June 1, 2009 3:24 AM PDT
I use Techinline (http://www.techinline.com) It's probably the simplest tool out there when it comes to the connecting to a remote computer and they have some neat features
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by Sleepingsun40 June 1, 2009 3:56 AM PDT
Why don't you pay attention??All the programs mentioned by Seth Rosenblatt are FREE!!!!!!!!!!!!!!!Are making an adevertising of some kind??Please,next time keep it for you,and just for you only.
by jb405 June 1, 2009 8:11 AM PDT
I use Logmein for long term support. and zoho meeting for one time support / trouble shooting.
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by srosenblatt June 1, 2009 10:36 AM PDT
I forgot about LogMeIn because I can't use it internally at CNET, but it's definitely one of the best out there. I've covered it before: http://download.cnet.com/8301-2007_4-10015680-12.html
http://download.cnet.com/8301-2007_4-9738925-12.html and we've covered it many times: http://download.cnet.com/1770-20_4-0.html?query=logmein&searchtype=blogs&blognames=The+Download+Blog
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by Steve Trappasse June 1, 2009 3:15 PM PDT
doesnt "print screen" then paint ,Ctrl + V , suffice ? Then send it e-mail?
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by hfxmike June 1, 2009 6:02 PM PDT
1) get gadwin printscreen for screen capture
2) we are talking bout controlling someone's elses computer

ps - i love logmein's *free* option.
by qhcomputing June 1, 2009 8:31 PM PDT
@Steve Trapasse: He's not talking about sharing screenshots... lol

He's talking about sharing your desktop with another person..
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by Tonicin June 2, 2009 12:12 PM PDT
Microsoft's ShareView works well, and is a solid program. User's do not have to have a Hotmail/Live account to use the program. A small install is required on both ends, but it does allow some advanced features such as switching who has control, or whose PC will be remote control. This is a completely FREE app from Microsoft. It always amazes me when these penny-pintches give away software for free! I have included the link for download. I hope this helps someone.

http://connect.microsoft.com/site/sitehome.aspx?SiteID=94

P.S. I have also used TeamView and LogMeIn extensively. These two are also rock solid applications!
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by Backspace23 June 2, 2009 1:48 PM PDT
I use Teamviewer. It is free for personal use (a bonus), you can even use it on a LAN directly without any internet connectivity (if your application requires it...). There's a portable version that works as well without any installation, so you can always carry a copy on you.

It really shines for remote support with family members. It is easy to set up and use, and doesn't require any messing with routers. You can also create an account and keep track of machines, so you can have your grandmother and aunt's machines listed, even have them set up pre-authenticated so you can connect to them very easily.

It looks like a program that would be worth paying for Professional use.

(for remote access to my own machine I use Microsoft's remote desktop)
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by cariethewebgeek June 3, 2009 9:06 PM PDT
MeToShow (metoshow.com) works for me. When I try to connect my colleagues at the clients (they always use IE, don't they?), MeToShow is always ready to use. it's web-based, no installation and free.
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by D357ruc70r June 4, 2009 12:00 AM PDT
I need screen sharing every day and use Be Me almost exclusively (www.getbeme.com).
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by Raithlin June 9, 2009 3:39 AM PDT
Nice round-up, Seth. I'll be taking a look at some of these - TeamViewer and Yuuguu in particular.

Not to be pedantic, but "Yuuguu users can share with as many as 29 other oeioke"? Looks like your keyboard moved one step to the right. ;)

Cheers.
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by srosenblatt August 10, 2009 12:40 PM PDT
Yikes! Thanks for the catch!
by coolvijay69 August 10, 2009 1:56 AM PDT
thanks dude i will be looking some of these viewers particular
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by djshabb August 10, 2009 3:44 AM PDT
ScreenJelly is my favourite
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by August 10, 2009 10:44 AM PDT
I have been using TeamViewer for almost 2 years now.
When our youngest daughter (17) was being treated for cancer in New York last year my wife and I would take turns with here in New York. My wife would work on line and the daughter attended school on line so TeamViewer was perfect for either on them to receive my assistance from Florida. It happened almost every day. Now that she is better and home, TeamViewer saves me from walking up stairs to see her problem or even perform maintinance.
If it wern't free, I'd pay for it.
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by guraub1969 August 11, 2009 7:25 AM PDT
I think that you should mention Logmein
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by ChrisWaters1 August 28, 2009 11:42 AM PDT
RemoteVNC (http://www.remotevnc.org/) is a new open source project for screen sharing across the desktop. It uses the standard VNC protocol but adds support for working through NAT/firewalls without any configuration.
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