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April 29, 2009 5:04 PM PDT

Cloud Antivirus runs smooth but slow

by Seth Rosenblatt
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Earlier Wednesday, Panda Security introduced Cloud Antivirus beta, the first full-featured cloud-based antivirus program. It does two things that make it competitive and unique compared with its competitors that are tied to your desktop: it prioritizes threats based on type, and it attempts to lighten the load that security programs place on your system resources by moving definition files to a community-based cloud.

Panda Cloud Antivirus and its system resource usage as it performs a scan.

(Credit: Screenshot by Seth Rosenblatt/CNET)

The big concern about a cloud-based antivirus is performance, and Cloud Antivirus handled itself decently enough--although it's not a record-setter. On a ThinkPad T42 with a 1.7 GHz Pentium M chip, 1.5 GB RAM, and running Windows XP SP2, Cloud Antivirus used about 23 MB of RAM when idle.

When running a scan, the scan client ate around 40 MB, but the main client jumped to around 32 MB. The scan also took a long time, with only 45 percent of the computer scanned in more than 30 minutes. Pausing the scan client dropped the usage rate from 40 MB to 2 MB.

If you install the program, you can find it listed in your task manager under PSANHost and PSUNMain. There was no noticeable lag when loading programs such as Firefox or MS Word, no browsing the Web. Granted, these tests are empirical and casual, but they bode well for future use by the average consumer.

In February of this year, Panda received higher scores than before for its antivirus detection abilities and lower false positives than in previous years from AV-Test.org.

The program uses a minimalist design to emphasize its features. Cloud Antivirus runs as a panda icon in your system tray. Double-click to open the main screen, which sports a dark theme with translucent borders. The entire window goes translucent when you drag it.

Your security status will appear first, with a large icon and font size telling you whether you're in trouble. Somewhat counter-intuitively, the status tab is on the right side of the window. Moving from right to left, the tabs use icons to identify their features. A bar chart represents the Report tab, a magnifying glass for the Scan tab, and a gear wheel for the Settings. A hard-to-see turned-corner arrow lives in the bottom-right corner of the pane. Click it, and it takes you to the "neutralized" window--basically, it's the quarantine. The arrow then moves to the lower left corner, which you need to click again to get back to the main tabbed window.

The layout isn't hard to follow, but users will have to do some exploring since there's no mouse-over labels to help here.

The Settings tab hides proxy settings and a toggle for Panda's proprietary Collective Intelligence cloud network. Turn it off, and one of the program's most powerful features goes away. You'll still get cloud-based definition updates, but you won't be contributing to the community that's keeping you safe. The Scan tab has two options: to scan your entire computer, or to scan selected files or folders from your desktop. The Reports tab lets you see the results not only of your last scan, but also of scans from the past 24 hours, previous week, and past month.

Panda Cloud Antivirus looks like a move that could have long-reaching effects for consumer security, showing that just because your protection is based in the clouds doesn't mean your head is lodged in them.

Clarification made April 30 at 12:40 p.m.: This story initially contained a typo, inadvertently giving the wrong measurement of RAM on the ThinkPad we used for our testing. It has 1.5 GB of RAM. Thanks go to several readers for pointing out the error in TalkBack.

Seth peers into the deep, dark corners of software so that you don't have to. He has yet to suffer a single nightmare about OS/2. You can follow him on Twitter.
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Add a Comment (Log in or register) Showing 1 of 2 pages (51 Comments)
by walletless April 29, 2009 5:21 PM PDT
I like safety.live.com better.. although no one knows about it :)
Reply to this comment
by kernmapp April 30, 2009 7:03 AM PDT
actually i too use safty.live.com, it saved my computer once frm a terrible Trojan, and ever since Ive been using it, its gr8
by sodapop2k9 April 29, 2009 5:28 PM PDT
Cloud anti-virus isn't new. Concentric.com's Perimeter Email Protection has been providing cloud anti-virus and anti-spam for a couple years now.
Reply to this comment
by i0n April 30, 2009 2:32 AM PDT
Panda rolled out cloud technology back 3 years ago!
by macnfs87 May 1, 2009 10:15 AM PDT
really ?
by i0n May 1, 2009 3:35 PM PDT
Yes, they did. You can read a whitepaper that includes the technology overview here: http://www.pandasecurity.com/NR/rdonlyres/08CF7C85-3F3D-4A05-B4AE-3712FA007609/0/02_CollectiveIntelligence_PDF.zip
by Mr. Dee April 29, 2009 5:48 PM PDT
"On a ThinkPad T42 with a 1.7 GHz Pentium M chip, 1.5 MB RAM, and running Windows XP SP2, Cloud Antivirus used about 23 MB of RAM when idle."

1.5 MB of RAM? Sounds like your ThinkPad could turn stone into water. :)
Reply to this comment
by jpap93 May 3, 2009 5:54 AM PDT
GB, not MB xD
by sparkles999 April 29, 2009 6:46 PM PDT
Panda wanted to uninstall my Zone Alarm Suite (that I unfortunately paid for), saying they are incompatible. Does Panda provide Firewall as well?

I am using free Avira AV and am getting fed up with pop-ups.

Any advice?
Reply to this comment
by 1egalbegal April 30, 2009 12:40 AM PDT
Dumped Avira for AVG, which doesn't hassle you with ads for the pay product.
by i0n April 30, 2009 2:28 AM PDT
Most (if not all) on access scanners will require you to move the other before installing. Cloud Antivirus does not have a firewall.
by quan7um May 28, 2009 6:45 AM PDT
I wouldn't dump Avira just yet. I was a long time AVG user, but when I came across Avira, it seemed to me that Avira loaded faster than AVG. Although it might seem minimal, I'm all about tweaking my computer to the max for performance. There is a way you can get rid of the annoying pop up from Avira, and relatively easy to do (different techniques for XP and Vista). If you need to know the steps, just let me know.
by monkeydodo3 June 19, 2009 9:53 PM PDT
hi, i'd like to know how to get rid of the ad. thnaks very much!
by azadam24 April 29, 2009 7:34 PM PDT
I am currently running Norton 360 3.0 Premier Edition concurrently with PC Tools Threatfire and these have proven to be exceptionally effective for me, not to mention this newest Norton has absolutely the fastest scan times in Symantec's history, and malware updates are provided every 5-15 minutes or so. My question then becomes would I benefit at all by also installing Panda's Cloud System or would that be simply overload and/or conflict with the nice, peaceful relationship that Norton and Threatfire already have?
Reply to this comment
by i0n April 30, 2009 2:27 AM PDT
The goal for the product is to detect new malware "faster" than the traditional AV. Resource consumption benefits are nice, but the cake is in the improved time in processing the samples 6 minutes vs 47 days.
by quan7um May 28, 2009 6:47 AM PDT
I doubt there will be a peaceful agreeing with Norton if you installed Panda. Since both are the same principles in retrospect, they will undenyingly conflict and kill your performance. I would advise against it.
by mulberrybush April 29, 2009 7:53 PM PDT
Two things missing: how big was your drive, for only 45% of it to be scanned, and how fat was your intertube?
Reply to this comment
by jrfree April 29, 2009 7:57 PM PDT
Unfortunately, it seems that this product currently only support x86 with nothing yet for x64 which is really sad considering the increasing market share that x64 is gaining. Hopefully they will come out with a 64 bit compatible product soon.
Reply to this comment
by i0n April 30, 2009 2:30 AM PDT
I've heard that the 64bit native and Windows 7 clients are currently in QA tesitng. (It is a beta after all)
by jfunk101 April 29, 2009 10:12 PM PDT
It is a beta after all... I'm running it right now and it's not slow at all... the first scan lagged a bit but it's all good now.
Reply to this comment
by splinter82 April 30, 2009 12:45 AM PDT
tried to install it, but it wants to remove Norton from my works computer and Windows Live from my other comp. Pity, as I've always been a fan of Panda products, and was hoping to give this one a try- but I don't want to have to faff about removing and reinstalling other programs just to try it.

Methinks I'll hang on until this is included in next years Internet Security suite, and take the plunge then.
Reply to this comment
by i0n April 30, 2009 2:31 AM PDT
Most on-access security products require you to remove the other security solution prior to install. FYI - The cloud technology in Cloud Antivirus is already included in Panda's consumer offerings.
by Paradesi April 30, 2009 1:20 AM PDT
Everything is fine, but the amount of RAM must be mentioned as 1.5 GB, mustn't it ?
Reply to this comment
by mr.sms April 30, 2009 1:35 AM PDT
1.5MB RAM? LOL
Reply to this comment
by cdbob April 30, 2009 2:02 AM PDT
thanks for anticipating part of my question

i too use zone alarm suite, but find it works with adaware if i only turn adaware on to do manual updates and scans...no conflict then sine only zone alarm is running in background mode

you say you are using avira av....with zone alarm suite without a conflict? perhaps by manual updating and scanning as i do with adaware?

does panda's "uninstall zone alarm" message come up during the install process or only later when you use both in background live mode? if only in the latter, have you tried running panda manually? does that work without program conflict?
Reply to this comment
by sullivanjc April 30, 2009 2:39 AM PDT
How much network bandwidth is used?
Reply to this comment
by i0n April 30, 2009 2:57 AM PDT
Very little... the files are not sent up through the cloud, just the metadata. Bandwidth usage would be similar to the amount used for a typical web mail session.
by fun2program8 April 30, 2009 4:46 AM PDT
Oh my. I'm not sure I'd put something as critical as antivirus software over something so easily broken (Internet). Confiker turned off anti-virus suites, and then denied access to security websites... sounds like a double-whammy in the stomach of Panda to me.
Reply to this comment
by SIGHUP April 30, 2009 4:54 AM PDT
This sounds like a marketing gimmick. Most AV software download the virus signature daily, hourly, or before they scan using some sort of diff system and it?s a pretty efficient system. To truly be an antivirus cloud the program would have to upload your files to panda server where they would be scanned. That does not sound so efficient.
Reply to this comment
by i0n April 30, 2009 5:06 PM PDT
Panda has offered this cloud technology for over 3 years.. it's not a marketing gimmick.
by JGP131 April 30, 2009 7:42 AM PDT
I tried to install Cloud Antivirus, but was told to uninstall my Eset Smart Security. Uninstall my firewall? Right! I hit the cancel to end it.
Reply to this comment
by tipoo_ April 30, 2009 7:57 AM PDT
Can you tell us how big your hard drive was and how much space is being used? That plays a big factor in how long a scan takes.
Reply to this comment
by srosenblatt April 30, 2009 10:57 AM PDT
@Everyone: Yes! GB of RAM not MB! Thanks for catching the typo. Also, the HD was 40MB, not exactly monstrous.

@JGP131 @cdbob Cloud AV doesn't play well at all with other antivirus apps. That being said, it's not beneficial to run overlapping AV apps simultaneously. You might be able to temporarily deactivate ZA or ESET running at startup with a program like Revo Uninstaller, which offers an simple start-up toggle screen.
Reply to this comment
by jpap93 May 3, 2009 5:57 AM PDT
Perhaps you mean 40GB again.
by superdave132 April 30, 2009 11:30 AM PDT
this new panda antivirus slows my system down by half and disconnects my Internet access randomly, why companies use the public for beta tests is beyond me.. it destroys their name before they ever get the product off the ground. it will be a long time before I try this product again!
Reply to this comment
by superdave132 April 30, 2009 11:31 AM PDT
this new panda antivirus slows my system down by half and disconnects my Internet access randomly, why companies use the public for beta tests is beyond me.. it destroys their name before they ever get the product off the ground. it will be a long time before I try this product again!
Reply to this comment
by i0n April 30, 2009 6:29 PM PDT
What are the specs of your machine? Do you have an other security product installed at the same time? It's smooth sailing over here...
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