Microsoft promised to toughen policies regarding the company's potential reading of Hotmail users' emails, after an outcry over Microsoft searching a user's Hotmail account to discover the identity of someone now charged with stealing company secrets.
John Frank, Microsoft's deputy general counsel, said that in the future, the company would meet a more rigorous standard before peeking into a non-employee's Hotmail account.
There are four parts to the new standard, Frank said:
We will not conduct a search of customer email and other services unless the circumstances would justify a court order, if one were available. … Read more