downtime posts on CNET

downtime

LivingSocial suffers two-day long site and mobile app outage

Tuesday afternoon daily deals site LivingSocial acknowledged a site-wide outage and wrote a short blog post titled "We're on it." But more than 24-hours later, the site is still down.

"Suffice to say, we are ashamed and embarrassed," a company blog post from Wednesday afternoon reads. "We know you are frustrated. So are we."

It appears the outage was caused by an internal error on LivingSocial's Web site and mobile app. The company is adamant that the downtime has nothing to do with "external factors," aka hackers or cybercriminals.

"… Read more

Apple reports iTunes services disruption

Apple reported an outage for some of its iTunes-related services on Wednesday.

The outage, which Apple says affects "some users," began at roughly 8:20 a.m. PT and ended about two hours later.

"Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore," Apple said on its status page. "Users may also have been unable to download previously purchased content, use iTunes Match, or successfully restore Apps and Music from an iCloud backup."

Apple's iTunes services have experienced occasional downtimes this year, something … Read more

Apple's developer site stirs back to life after downtime

Major parts of Apple's developer site flipped back online Friday afternoon after more than a week of downtime.

The developer sites for iOS, Mac, and Safari development once again became available, alongside downloads for upcoming versions of Apple's desktop and mobile software. Apple also brought back tools that let developers set up new devices to test their software, a crucial development tool.

Apple took down its developer site and more than a dozen connected services last week following the discovery of a security intrusion that may have resulted in unauthorized access to some developer information.

While offline, some developers were left in a lurchRead more

Extended Apple downtime leaves some developers in limbo

Developer Max Wheeler had to pry his old iPhone 4 from the clutches of his 11-year old son. Why? Not because his kid was misbehaving, but because one of his employees needed it to test an upcoming iOS app, and Apple's developer site was in the midst of what's turned into a weeklong outage.

That phone, which Wheeler had retired in favor of Apple's latest model, was already provisioned to run test versions of software using the company's security certificate -- something that could not be done on a new device with Apple's services down. … Read more

Apple's iPhone activation servers experience downtime

Apple's iPhone activation process experienced hiccups Thursday, with users reportedly unable to activate their new phones.

The check-in process phones home to Apple before users are able to use the device, leaving new buyers out of luck. The security measure has been a source of frustration during previous product launches, when the servers were swamped with new owners.

Apple declined comment on the apparent downtime, which was reported earlier Thursday by MacRumors.

The issues came as Apple's developer site and most of its connected services near a full week of unavailability. Apple temporarily closed the site down last … Read more

Apple lays out plans to resurrect developer site, services

After nearly a week, Apple's developer Web site and most of its connected services are still unavailable.

The company on Wednesday provided a small update on its progress.

On an updated version of its downtime page, Apple laid out its plans to bring services back online, saying things will occur in three phases.

"We plan to roll out our updated systems, starting with Certificates, Identifiers & Profiles, Apple Developer Forums, Bug Reporter, pre-release developer libraries, and videos first," Apple wrote. "Next, we will restore software downloads, so that the latest betas of iOS 7, Xcode 5, … Read more

Apple developer site targeted in security attack, still down

Apple's site for developers was attacked by an intruder last week, the company said Sunday.

In a note to developers, the company said that an "intruder" tried to gain access to developer information, prompting the company to take the service down. Sensitive information on that site was encrypted, Apple said, however it's keeping the site down while security is being hardened. No estimate was provided for when it will be back up.

Apple sent the following to developers on Sunday, detailing some of what happened:

Last Thursday, an intruder attempted to secure personal information of our … Read more

Apple's iMessage, FaceTime hit with second outage this week

Apple's iMessage and FaceTime networks are once again experiencing outages.

The outage, which is the second this week, began just before 8 a.m. PT, and once again affects "some users," according to Apple's system status page.

Both services experienced a similar outage this past Tuesday that lasted more than five hours.

iMessage is Apple's proprietary messaging platform that works between iOS and OS X users. FaceTime is the company's live video chat service, also for those two platforms. In January, Apple said that iMessage users were sending more than 2 billion messages a … Read more

Apple revamps services status tool amid recent outages

Apple has revamped its online status page to include more detailed information on what's working and what isn't, following a number of recent outages of its Web-powered services.

The new page (pictured above) breaks down Apple's services, online stores, and specific features within iCloud. Also included is a "detailed timeline" which shows you a full day's worth of activity, and a rundown of any outages or issues with specific services.

The system replaces one Apple used specifically for iCloud features, which showed checkboxes next to items that had been fixed. The newer system uses … Read more

Apple's iMessage service experiencing hiccups again

Apple's iMessage service is once again experiencing issues.

Users are reporting problems sending messages to other users, with Apple's built-in progress bar hanging in limbo.

Apple's latest support status update from 2:15 p.m. PT says that "some" users are affected, but does not go into further detail about the scale of the issue.

"We are investigating and will update the status as more information becomes available," the company said.

iMessage is Apple's proprietary messaging platform used between iOS devices, as well as Macs, replacing the need to use text messages … Read more