Users of T-Mobile are the most satisfied customers among the top four wireless carriers in the U.S., according to new data out today from J.D. Power and Associates.
Grabbing a score of 758 out of 1,000 for customer satisfaction, T-Mobile managed to outshine Verizon Wireless, which scored 743. That left Sprint-Nextel in third place with 731 and AT&T in last with 729. T-Mobile took top honors from J.D. Power for the second time in a row, with its live customer support reps earning praise. Verizon Wireless also received kudos for the performance of its … Read more