Apple fail should be a lesson for Microsoft
Apple is good at addressing design oversights. Will Microsoft be as adept?
The Retina iPad, for example, violated Apple's design creed: products should get thinner and lighter -- aka, cooler. Not thicker and heavier.
But Apple fixed this quickly (six month later) with the iPad Mini trifecta: thinner, lighter, cheaper. And the iPad, reinvented as the Mini, has been a runaway success.
Now that Microsoft is in the business of making tablets, can it act fast when it commits product-design sins?
Surface is not a success -- yet. The Surface Pro is too big and heavy (and expensive), according … Read more