messages

WhatsApp blames latest outage on network router

A glitch that took down the WhatsApp messaging service Saturday was caused by a network router issue, the company said on Sunday.

The service was unavailable to a large number of users as of around 11 a.m. PT Saturday, a problem confirmed by WhatsApp's "WhatsApp Status" Twitter feed. WhatsApp was back in service by 2:47 p.m. PT on Saturday, according to an updated tweet.

On Sunday, WhatsApp founder Jan Koum issued a statement placing the blame on a network router.

"We are sorry about the downtime," Koum said in the statement sent … Read more

BBM to land on Windows Phone this summer

BlackBerry Messenger will expand its reach in the coming months.

In a blog posted Monday, BBM product and marketing chief Jeff Gadway revealed that the Messenger app will debut for Windows Phone users sometime this summer. The app will also travel to the newly-announced Android-powered Nokia X platform, though Gadway didn't reveal an ETA for that rollout.

BBM already supports BlackBerry OS, iOS, and Android. Users had been asking BlackBerry to extend BBM to other mobile systems, such as Windows Phone, Gadway added.

"BBM continues to grow in popularity as millions of people use our mobile platform for … Read more

What's up, WhatsApp? Facebook's $19B baby hit by outage

In the Interesting Timing Dept., WhatsApp -- the messaging app acquired this week by Facebook for the eye-popping sum of $19 billion -- is in the midst of an outage, after also reportedly experiencing a short run of downtime Friday night.

The service became unavailable to a large number of users starting at about 11 a.m. PT Saturday, after a 20-minute outage Friday night, BNO News reported. And WhatsApp's "WhatsApp Status" Twitter feed confirmed the outage:

sorry we currently experiencing server issues. we hope to be back up and recovered shortly.

— WhatsApp Status (@wa_status) February 22, 2014Read more

Quickly retrieve past messages in Messages for OS X

Apple's iMessage is the company's alternative texting service, and is the default service for anyone using an Apple devices. As with any messaging service, when using it you may want to quickly access a message or two that you've sent, either to send it again, or to copy it for use elsewhere.

One approach is to scroll through your message history, and manually select and copy the contents of a desired message from the previous bubble.

This approach is doable, and is perhaps easiest for retrieving a message when browsing far back through your history. However, if … Read more

Apple wants to help you correct a text message after you send it

We've all made embarrassing mistakes in text messages, whether on our own or through the device's autocorrect feature. An Apple patent filing envisions a way to fix those mistakes before anyone else sees them.

Published Thursday by the US Patent and Trademark Office, a patent application named "Transient Panel Enabling Message Correction Capabilities Prior to Data Submission" outlines a technology that would give you a chance to correct any mistakes before the message is actually on its way.

As Apple acknowledges in the patent filing, autocorrect is a handy feature but it's hardly perfect. Though … Read more

Kik sticks a browser in its messaging app

Ontario-based Kik has built a browser into its popular app, setting out to prove that it can do more with mobile messaging than facilitate the exchange of emojis and stickers.

Wednesday, the 4-year-old company, which hit 100 million registered users in December, launched Kik Browser. The new release includes an URL and search bar that members can use to visit any Web site while inside the messaging app.

The company said the move makes its app the first smartphone messenger to come with a built-in browser.

With the browser addition, a person could, from within Kik, visit a site such … Read more

The best way to save, share GIFs on iOS

One of my personal favorite features of iMessage is that it supports GIFs, the animated images that often lend themselves to pranks, or entertaining responses.

But the problem with iOS and GIFs is the way you have to save them to your device. iOS is capable of saving the animated images, only iOS isn't capable of displaying them in the Camera Roll as animated images. Instead you'll only find a single frame of the GIF displayed as the entire image. Quickly figuring out which images are GIFs and which aren't can be frustrating (especially if you have … Read more

How to send self-destructing messages on iOS

Confide is a free, simple service that makes it possible to send self-destructing messages to friends and colleagues using an iPhone app.

By using your e-mail or Facebook contacts, you can send what amounts to an e-mail through the service. It's then encrypted and the recipient will receive an alert of the pending message. For those who don't have an account, the sign up process only requires a few details (e-mail address and password), and downloading the Confide iOS app. Once you have an account and the app is installed, you're ready to go.

What makes the … Read more

How to stop spam messages on Snapchat

Snapchat appears to be stuck in a sea of rough waters. The photo messaging app was the target of a massive hack that resulted in the exposure of more than 4.5 million usernames and phone numbers. The company later updated the app to allow users to opt out of its "Find Friends" feature, which was previously used to allow others to locate friends using only their phone number.

Shortly after the hack, numerous users began to complain about an increase in spam messages, which the company insists isn't related to the security breach. While you can … Read more

Avoid these common Facebook mistakes

Facebook has so many features it can be tough to keep them straight. Even experienced social networkers can sometimes get a post, share, or other action not altogether right.

When one of your Facebook activities doesn't come out as you expected, use one of the service's many management and editing tools to effect repairs on errant status updates, messages, and other shares.

Timeline tune-ups It isn't unusual to see an item on your Facebook timeline and wonder, "How did that get there?" Your next thought may be, "How do I get it out of … Read more