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November 10, 2009 5:30 AM PST

Panda's Cloud Antivirus leaves beta behind

by Seth Rosenblatt
  • 21 comments

First introduced in beta in April, Panda Cloud Antivirus graduates to a stable, public release and signifies a major security vendor taking aim at the freeware competition--instead of the other way around. Cloud Antivirus was notable on its beta release for being one of the few security options available to users that contained most of its protections in the cloud. This allowed it to protect users while consuming significantly fewer resources than many competing programs.

Panda Cloud Antivirus 1.0 is notable as a free security solution for two reasons: Panda is a reputable security vendor, and the program achieves its goal of freeing up system resources. In a press release, Panda Security CEO Juan Santana described Cloud Antivirus as a game-changer. It's not clear quite yet that that's the case, but at the very least the program looks to fill a niche created by resource-conscious netbooks.

As light on resources as advertised, Cloud Antivirus offers strong reputation-based protection for those who want their security program out of sight and out of mind. A third-party efficacy evaluation wasn't available at the time of writing, but in empirical testing the program only used 9 MB of RAM while idle, and only 56 MB of RAM when scanning. Many other security programs will run scans at 150 MB of RAM or more.

Despite keeping most of its database in the cloud, Panda Security's Senior Research Advisor, Pedro Bustamante, noted during an interview in October that Cloud Antivirus isn't disabled just because the host computer is disconnected from the Internet. "Panda has an offline mode that uses a small cached copy of Collective Intelligence on your local drive, it's only the most recent threats on a real time wild list." Collective Intelligence is the name that Panda gave its cloud system when it was introduced in 2007.

When you open Cloud Antivirus, the main window lets you know whether you're safe or not with a big red or green icon. Cloud Antivirus works as other antivirus solutions do, offering a Quick Scan and a Custom scan for specific folder, files, and drives, but its ancillary features are exceptionally light. The Quick Scan took 13 minutes on my Windows 7 Lenovo T400 laptop.

Dragging an active Cloud Antivirus window, in Windows 7 at least, will turn it translucent.

(Credit: Screenshot by Seth Rosenblatt/CNET)

You can opt out of contributing anonymous data to the cloud, but that also opts you out of automatic threat management. There's a network connection proxy option should you need it, and a reporting feature that will show you what kind of threats have been detected and removed from your computer. You can filter the report by All, Last 24 hours, Last Week, or Last Month, and there's a Recycle Bin pane from which you can recover a false positive, should you need it. Unfortunately, the Recycle Bin is hidden behind an obnoxious "flipping" screen that cheesily rotates when you need to access it.

If you're familiar with the minimalist Microsoft Security Essentials, Cloud Antivirus is even simpler. I did notice some odd interface rendering around the minimize and close buttons in Windows XP, but not in Windows 7. There are other more serious concerns about the program. Most notably, it lacks a scheduler, and it removes user input from update functions. Scans are also limited: you can tell the program what to scan, but not what to look for, so forget about toggling heuristics or rootkits. Then again, the point of this kind of security is that it's all wrapped into one.

Keeping in mind its limited feature set, and that we don't have efficacy numbers at the time of reviewing, Panda Cloud Antivirus makes good security choice for those willing to take the plunge.

October 28, 2009 10:11 AM PDT

Get Norton Internet Security 2010 for $9.99

by Rick Broida
  • 37 comments

The highly praised NIS 2010 can be yours for $9.99.

(Credit: Symantec)

Got security? Forget all the system-hosing nightmares Norton put you through in years past; the company's Norton Internet Security 2010 suite improves on the already seriously improved NIS 2009.

Fry's is currently offering NIS 2010 3-User Edition for $9.99 shipped. Unfortunately--and this is really unfortunate--that's after a pair of mail-in rebates [PDF and PDF] totaling $50.

I'll be the first to admit it: I'm scraping the bottom of the barrel today. The pickings, they be slim.

I mean, I don't particularly care for security software. Don't use it, in fact. And I know how most of you hate rebates.

On the other hand, NIS 2010 is already being touted as one of the top security suites, as evidenced by the reviews by CNET, PC Magazine, and even Amazon customers.

And normally it would run you $59.99 (or $69.99 if purchased directly from Symantec). Yeah, the rebates are a hassle, but it's hard to sneeze at saving $50-60 on something you're probably going to buy anyway.

Well? Worthwhile deal, or is it ruined by the rebates? For the record, you can still score IOBit Security 360 Pro for free if you're really trying to keep it cheap.

The following product mentioned is available.

On Sale Now: $35.49 - $91.96
View the latest prices for Norton Internet Security 2010 (1 User, 3 PCs)

Originally posted at The Cheapskate
Rick Broida, a technology writer for nearly 20 years, is the author of more than a dozen books. In addition to writing CNET's The Cheapskate blog, he oversees BNET's Business Hacks. Rick is a member of the CNET Blog Network and is not an employee of CBS Interactive. Disclosure. Deals found on The Cheapskate are subject to availability, expiration, and other terms determined by sellers. Follow Rick on Twitter at cheapskateblog.
October 16, 2009 5:10 PM PDT

AVG Free 9 in pictures

by Seth Rosenblatt
  • 46 comments

Most of what's new in AVG Free 9 is under the hood, with the security vendor talking up speedier scan times. There's also a new identity protection feature that's free to people in the United States.

Also in this slideshow, I show an easy way to keep the AVG security toolbar from repurposing your default new tab page.

October 15, 2009 5:00 AM PDT

AVG Free 9 offers speed, lacks etiquette

by Seth Rosenblatt
  • 75 comments

CORRECTED October 15, 2009, 11:45 a.m.: The default search choice is not changed, as was mistakenly reported earlier. Also, it's not the user's home page that gets changed, but the new tab page. I've clarified the nonmandatory nature of the LinkScanner toolbar, and added information on the identity theft feature in the toolbar.

After giving its paying customers a few weeks to upgrade to version 9, AVG has announced its update for AVG Free 9.

For those unfamiliar with the popular freeware security tool, it provides only the bare necessities for protecting your PC, but that should be enough for savvy Windows users. AVG Free 9 introduces few new features, with improvements focused on performance, including claims of faster scan and boot times. AVG is claiming that scans are 50 percent faster compared with AVG 8.

AVG comes with a combined antivirus and antimalware engine, the proprietary LinkScanner for Web browsing safety, and e-mail scanning. Developed independently and bought by AVG in 2007, the LinkScanner tech performs two functions. It protects you from third-party code exploits before they load in your browser and it ranks search results.

Annoyingly, the optional AVG LinkScanner toolbar commandeers your new tab page, decidedly inappropriate behavior that a security vendor should really know better than to do. LinkScanner can be downloaded separately from AVG, too. The scheduler is robust, automating both scans and updates with multiple options.

One new feature in the new version is the the Identity Theft Recovery Unit. Only for users in the United States, ITRU is a business partnership with Identity Guard which provides "consumer identity theft solutions." Accessible only from the browser toolbar, which only works in Firefox or Internet Explorer, the service provides "a dedicated identity theft recovery unit with fraud experts," to assist handling, getting and analysing a credit report, enrolling in credit file monitoring, and offering report-filing support.

The interface in AVG Free 9 remains nearly untouched from the last version, and generally it's easy to use. From the main window, though, you must double-click to get further information on any feature, whether virus scanning, LinkScanner settings, or updating. Streamlining this to one click would be helpful.

That ad in AVG Free 9 can be easily hidden.

(Credit: Screenshot by Seth Rosenblatt/CNET)

When starting a scan, a slider makes it easy to jump between Slow, Automatic, and Fast scans: the faster the scan, the less comprehensive it is, so it's a good idea to take the program's advice and optimize your scans when you install. This will make that first scan faster. A slow scan took nearly 2 hours, while the fast scan completed in under an hour. A progress meter for these regular scans would've been useful, though. Should a virus create serious problems, AVG creates a rescue disk to scan your computer in MS-DOS mode.

Besides the LinkScanner problem, there are some other concerns with AVG. It doesn't tax your system in an obvious way when scanning or when running in the background, although CNET Labs determined that it will significantly slow down your system's boot time and will slightly delay shutting down. AVG detected some image files as threats, when two other security programs decided they weren't--these were fairly obvious false positives. There is an advertisement to upgrade at the bottom of the program window, but it can be easily hidden using the Hide Notification button.

AVG might not be the fastest or the most effective free security option, but it still gets the job done and you're better off with it.

October 13, 2009 12:18 PM PDT

AVG LinkScanner can detect malicious short URLs

by Lance Whitney
  • 6 comments

URL shorteners may be handy for your tweets on Twitter. But they're also known security holes since they don't display the actual address of your destination. A free tool from security vendor AVG may provide a solution.

AVG has updated its free LinkScanner tool to detect malicious pages hiding behind shortened URLs. The company said the tool checks the actual destination of each URL link to make sure the page is legitimate.

More than a dozen URL-shortening services abound on the Net, including TinyURL and Bitly. With its 140-character limit, Twitter automatically shortens URLs in each tweet via Bitly. Other services like WordPress also include a built-in URL shortener.

But Web browsers don't display the true address of a shortened URL, so you have no idea whether or not the destination page is safe. Hackers have easily been able to use the obscure nature of shortened URLs to conceal hazardous Web pages behind them.

"The problem with shortened links is that they usually don't bear any resemblance to the original URLs, which means that users don't always know what they're clicking," said Roger Thompson, chief research officer at AVG Technologies. "People click with the intention of going to a specific site, but the link can be easily hacked to send people to a site containing Trojans, spyware, rootkits, and other malware instead."

AVG, formerly known as Grisoft, bought LinkScanner in late 2007 as part of a larger acquisition. The tool has already proven helpful to Web surfers by analyzing Web pages behind each link that is either clicked on or typed into the browser.

Other solutions do exist to reveal the truth behind a short URL. The Web site LongURL can display the long version of a short URL. A Firefox plug-in called LongURL Mobile Expander can also translate from short to long.

But according to AVG, LinkScanner is now the only security tool on the market that can find poisoned Web pages behind a short URL. The company says it does not rely on blacklists and instead checks each link in real time.

Originally posted at Security
Lance Whitney wears a few different technology hats--journalist, Web developer, and software trainer. He's a contributing editor for Microsoft TechNet Magazine and writes for other computer publications and Web sites. You can follow Lance on Twitter at @lancewhit. Lance is a member of the CNET Blog Network, and he is not an employee of CNET.
October 5, 2009 5:00 AM PDT

AVG: Version 9 faster, includes ID protection service

by Seth Rosenblatt
  • 52 comments

The feature-rich versions of popular security program AVG have been updated, with AVG Technologies claiming faster scan times, faster boot times, and other under-the-hood improvements. While version 8 introduced a consolidated product line, making those features work better together takes the attention of AVG Internet Security 9 and AVG Anti-Virus 9.

AVG is making some bold claims for these updates. The company is touting scan times that are "up to 50 percent" faster, based on marking files safe until their file structure changes, and boot times that are "10 to 15 percent" faster. Memory usage is also expected to be "10 to 15 percent" better, as well. The built-in firewall, available only in the Internet Security version, uses a new database for automatically determining if certain programs are safe to access the Internet without user input. This trusted database, called TrustedDB by AVG, should be less intrusive by querying for user input 50 percent less often than in the previous version, says AVG. Also, the installation process has been shortened from 22 screens to 11.

There are few wholly new features available in version 9, but an interesting one is the Identity Theft Recovery Unit. Included in AVG Anti-Virus and AVG Free, but only for users in the United States, ITRU is a business partnership with Identity Guard which provides "consumer identity theft solutions." Accessible only from the browser toolbar, which only works in Firefox or Internet Explorer, the service provides "a dedicated identity theft recovery unit with fraud experts," to assist handling, getting and analysing a credit report, enrolling in credit file monitoring, and offering report-filing support.

In hands-on testing last week, I found AVG to be relatively easy to navigate around, although the interface could be simpler. When you click on one of the items in the main window, you must double-click on one of the features to access more information on it. A single click, or even a mouse-over pop-up, would make the experience faster. Before I even ran my first scan, AVG detected icons associated with Pidgin as threats.

AVG 9 looks very similar to AVG 8. Most of the changes are under the hood.

(Credit: Screenshot by Seth Rosenblatt/CNET)

Double-checking them against Avira and McAfee revealed those detections as false positives, and when I finally ran the Fast Scan it took longer than 20 minutes. That doesn't compare favorably to competitors, some of which can complete a first Fast Scan in around 60 seconds. I was also surprised to find that Mozilla Thunderbird was not automatically approved to go through the firewall, despite the new firewall trusted database. While the installation process offers to install the browser toolbar for you, it doesn't seem possible to opt out during the installation and then install it later from the AVG interface, a strange oversight.

AVG Internet Security 9 is available for $49.99, and AVG Anti-Virus costs $34.99. Both come with a one-year license and a 30-day trial, although AVG Anti-Virus lacks the firewall, identity protection, antispam, and system tools that come in AVG Internet Security. Fans of the free version of AVG 9 will have to wait a bit longer, as AVG always delays the release of Free until after the full suites have been made public.

September 29, 2009 9:01 AM PDT

Security Essentials graduates to v1.0

by Seth Rosenblatt
  • 65 comments

Microsoft has released version 1.0 of Security Essentials, the successor to Live OneCare. Originally known as Morro, Security Essentials retains the core features of OneCare, but abandons the additional heft of a firewall, performance tuning, and backup and restore options in exchange for making the program free. Rather than taking aim at full-featured security suites made by Symantec or Eset, the features available in Security Essentials indicate that Microsoft is aiming to compete with basic-but-free security apps.

For the select 75,000 public beta testers who got their hands on the program when the limited public beta was offered in June, there will be few appreciable differences between the beta and the final version. For the rest of the planet, Security Essentials features key defenses that are boilerplate for any respectable security program.

Features

It uses both definition file and real-time defenses against viruses and spyware, and also offers rootkit protection. The program's reputation-based detection and software signature-based detection seem to rely heavily on Microsoft SpyNet, the unfortunately named cloud-based service that compares file behavior across computers running various Microsoft operating systems.

The official version 1.0 of Microsoft Security Essentials looks identical to the popular limited beta version from June 2009.

(Credit: Screenshot by Seth Rosenblatt/CNET)

SpyNet was introduced in Windows Vista and extended to Windows 7, but Microsoft Security Essentials is the only way to access the network on Windows XP. Unlike other security vendors that allow customers to take advantage of the benefits of their behavioral detection engines while opting out of submitting information, there's no way to do that with SpyNet.

You can choose between two SpyNet memberships. Basic submits to Microsoft the detected software's origins, your response to it, and whether that action was successful, while the Advanced membership submits all that plus the location on your hard drive of the software in question, how it operates, and how it has impacted your computer. Both basic and advanced warn users that personal data might be "accidentally" sent to Microsoft, although they promise to neither identify nor contact you. Opting out of SpyNet, however, is not an option in Security Essentials.

Security Essentials benefits greatly from having a simple, streamlined interface. There are four tabs, each with a concise and understandable label: Home, Update, History, and Settings. The program also uses easy-to-grasp labels, imported from OneCare: green for all good, yellow for warning, and red for an at-risk situation.

From the Home window, you can run a Quick Scan, Full Scan, or Custom Scan, and a link at the bottom of the pane lets you change the scheduled scan. The Custom Scan lets users select specific folders or drives to scan, but it doesn't allow for customizing the type of scan used. For example, you're not going to be able to choose to scan only for rootkits or heuristics, as you can with other security programs. The program installs a context-menu option for on-the-fly scanning in Windows Explorer, too.

The Update pane manages the definition file updates, with a large action button, and History provides access to a spreadsheet-style list of All detection items, your Quarantine, and items you've Allowed to run. Although it's a basic layout, this no-frills approach to security could prove appealing to computer users who are overwhelmed by more detailed security choices.

Users can choose between two options for SpyNet, but no way to not contribute to it.

(Credit: Screenshot by Seth Rosenblatt/CNET)

The Settings window allows users to further customize the program by scheduling scans, toggling default actions to take against threats, adjusting real-time protection settings, creating whitelists of excluded files, file types, and processes, and the aforementioned SpyNet options. There's also an Advanced option which is still fairly basic: here you can set Security Essentials to scan archives, removable drives, create a system restore point, or allow all users to view the History tab.

Security Essentials comes pre-configured to run a scan weekly at two in the morning, when your Microsoft thinks your system is likely to be idle. New malware signatures are downloaded once per day by default, although you can manually instigate a definition file update through the update tab. Attachments and downloaded files will be automatically scanned by Security Essentials.

Help is only available in the form of the standard offline Help manual that comes with all Microsoft programs. There's nothing fancy here.

Performance

I found that it installed in less than one minute, and completed its first Quick Scan in less than 30 seconds. The Full Scan took more than an hour to reach the halfway point, and this was borne out by tests performed by CNET Labs' benchmarks. Microsoft Security Essentials actually sped up the boot time of our test computer by more than two seconds, and it sped up the shut-down time by more than two and a half seconds. However, compared to major security vendors it was significantly slower at scanning--Security Essentials took 2,340 seconds to scan, whereas most scans would clock in between 1,000 and 1,100 seconds.

The program comes with a few options for customization, but not many.

(Credit: Screenshot by Seth Rosenblatt/CNET)

In our iTunes decoding test it scored similarly to its competition, about 7 seconds slower than an unsecured computer. In our MS Office test and media multitasking tests it was faster than some--503 seconds versus 552 seconds for Norton AntiVirus 2010 in the Office test, and 844 seconds versus 876 seconds for Trend Micro Internet Security Pro in the media test.

While running the Full Scan, I noticed that it took up about 86 MB of RAM. However, it felt far lighter, and I was able to perform resource-intensive tasks like uploading photos without any noticeable freezes.

Third-party virus detection efficacy scores were not available at the time of writing, and it's not currently clear whether Security Essentials shares the same detection engine as Live OneCare. However, CNET reporter Ina Fried mentioned that Security Essentials stopped her from accidentally coming down with a case of Koobface.

Conclusion

Microsoft Security Essentials is a lightweight security app that people might turn to for a number of key reasons. It's easy on the system resources, it's easy to figure out how to use, and it comes pre-configured. It only works on legally licensed Microsoft computers, which is understandable but potentially leaves a large segment of the unprotected population still unprotected. You can't opt out of contributing to SpyNet, which isn't understandable at all. Overall, it's recommended for those who want something to set and ignore, but users who want more robust configuration choices or don't want to contribute to the cloud should look elsewhere.

September 16, 2009 5:48 PM PDT

Norton 2010 in pictures

by Seth Rosenblatt
  • 54 comments

Symantec is betting heavily that program behavior is the future battlefront of security and is making a big push in its 2010 security program lineup with a behavioral engine called Quorum.

Take a tour of Norton Internet Security 2010 in this slideshow, and keep in mind that the look is very similar to Norton AntiVirus 2010. The biggest differences between the two include ancillary features, price, and the number of computers supported by one license.

September 11, 2009 9:00 AM PDT

A second look at online virus-scan services

by Dennis O'Reilly
  • 11 comments

Some longtime PC users have never bothered with antivirus software, see no need for such programs, and have never encountered a virus. Some of these people even use Windows.

The cold, hard reality of the computer world dictates that most of us require multiple layers of protection from malware. Last week, I described how I removed dozens of Trojans and viruses from the family PC. The free program I used, Malwarebytes' Anti-Malware, is intended to be used in conjunction with a real-time antivirus program. Based on several comments, this point wasn't clear in the original post.

One of the "Five simple PC security tips" I wrote about last June was to use antivirus software. The two freebies I cited in that post are Avast Home Edition and Avira AntiVir.

Another commenter suggested I write about online virus-scan services. I did that very thing back in May 2008 in "Your one-stop shop for online virus scans." I was glad to see that most of the services I linked to in that post are still available and still free. Unfortunately, you now have to register to view the results of Virus Bulletin's most recent tests of antivirus apps.

More disappointing was that the PC Flank scanning service I described appears to have gone belly up last month. When I returned to the site, Norton Safe Search identified it as dangerous. According to discussions on various forums, such as one on DSLReports.com, PC Flank went dark sometime this summer.

Still, nearly every major antivirus vendor offers a free online malware scan. It's best to stick with well-known brands in this regard because the scanner will access many sensitive areas of your PC. Some such scans are more intrusive than others, and most will detect but not necessarily remove malware.

Maybe if I didn't have to use Windows I wouldn't have to bother with all this security stuff—maybe. But I do have to use Windows, and I do have to use the Internet, so taking precautions is just part of the workday. Fortunately, if you do it right, it doesn't have to be a big part of it.

Originally posted at Workers' Edge
Dennis O'Reilly has covered PCs and other technologies in print and online since 1985. Along with more than a decade as editor for Ziff-Davis's Computer Select, Dennis edited PC World's award-winning Here's How section for more than seven years. He is a member of the CNET blog Network, and is not an employee of CNET.
September 8, 2009 8:08 AM PDT

Norton calls on Quorum for 2010

by Seth Rosenblatt
  • 51 comments

Symantec is betting heavily that program behavior is the future battlefront of security and is making a big push in its 2010 security program lineup with a behavioral engine called Quorum.

Debuting Wednesday, both the basic Norton AntiVirus 2010 and the more robust Norton Internet Security 2010 will use Quorum, which Symantec is calling an advanced security network based both on traditional malware signatures and on reputation for both files and software.

This screenshot is from the Norton Internet Security 2010 beta, though it's not expected to change drastically in the final version. This shows the Norton Insight screen.

(Credit: Screenshot by Seth Rosenblatt/CNET)

The Quorum system uses the uniqueness of mutating malware against the threat itself, said Dan Nadir, director of product management for Norton AntiVirus and Norton Internet Security. Multiple variations of a single threat have become a potential risk to the efficacy of definition-based antivirus, so a system like Quorum--in which the unfamiliarity of a new threat becomes the tool by which the threat is neutralized--could drastically improve security programs.

Symantec noted that it hasn't abandoned last year's pledge to improve Norton's performance, and it is keeping the quick scan to about one minute. An in-progress scan conducted with the beta version used about 70MB of RAM, while the program used about 15.5 MB when idle. Symantec also exposes how much memory the program is using in the main pane. Symantec says that in the final version, Norton users should expect to see working memory usage at less than 10 MB, and that the "quick scan" should be completed in 64 seconds.

The Quorum technology is designed to expose system and threat-detection data, so users who want more than just "set-it-and-forget-it" information can customize Norton's responses. The Insight Network incorporates Quorum and uses statistical analysis of file attributes to judge the trustworthiness of a file. Norton Threat Insight provides information on detected threats, such as the URL of a threat. Norton System Insight uncovers system information and can be used to detect system slowdowns. Norton Download Insight uses Symantec's cloud data to determine the safety of a downloaded file before it runs.

The more robust Norton Internet Security includes new enterprise-level antispam algorithms, which Symantec says shouldn't require any "training" from users. These have been incorporated from Brightmail, a company that Symantec bought more than five years ago. Norton Internet Security also includes OnlineFamily.Norton, Symantec's new parental control system, and Norton SafeWeb, which is a search results and e-commerce rating component.

Norton Internet Security 2010 costs $69.99 for a three-PC license, and Norton AntiVirus 2010 is $39.99 for one computer.

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