TurboTax's online tax apps include Tina, a digital "assistant" to help answer questions, in addition to the crowd-sourced Live Community forum and the help files. Automated Tina was disappointingly never able to answer (or even understand) our questions. H&R Block's live tax chat is a better service. Read our full tax app roundup.
February 25, 2010 12:11 PM PST
Photo by: Screenshot by Jessica Dolcourt/CNET
| Caption by: Jessica Dolcourt
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